Absolutely the BEST customer service!
Absolutely the BEST customer service!! Friendly, helpful, and everything arrived promptly!
By Sam
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
638 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hawaii Tours and Hawaii Activities number more than can be found anywhere else in the world. Each Hawaiian Island has its own tour and activity specialties.
Tom Barefoot (tombarefoot.com) has 638 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
638 approved reviews, newest moderated first
Absolutely the BEST customer service!! Friendly, helpful, and everything arrived promptly!
By Sam
Wonderful. Saw whales up close & personally!
By Cathy Gerald W.
The activities were as described and exceeded person expectations. Of note, I appreciated the personal advice I received from the locals who provided in depth descriptions and expectations
By Mr Brandy F.
Great service, booked our activities with great prices, and provided great customer service.
By Lucky / K.
Worked out good. Nice people from start to finish. Recommended.
By David
Excellent service. They care if you have fun!!
By Gina
Good price, relax ride, beautiful spot to see fish, very nice staff, swimming equipment was perfect, very good food at the end, but there could have been more refreshment offers before arriving at the snorkeling spot.
By Jean F.
Easy to work with and activities are as described on the website. We appreciate the variety of activities and varying price options.
By Nicole/Mike