Tiniover TrikeReviews of tiniovertrike.com

I ordered the Creek model. The ordering process was easy and delivery was fast. My bike arrived damaged but, customer service was great with assisting me with a fix. I love my bike. It is fun to ride and is very well made.

The patience of staff.

Again I cannot tell how delight I am to give TinioverTrike. First for their unbelievable support in getting my trike back on the road. I ride about every other day. 12-15 miles. It gives me so much PLEASURE. I am in the process of having the bike shop installing a softer suspension post and super comfortable seat to take the rough road bumps more gently. Because of the stability of the Tiniover Trike, I have less fear of a falling. I intend to keep riding. I get enormous pleasure from riding the trike. Thank you again LTuey

This is a very heavy duty and well made trike. I am much more steady and comfortable on it than my two wheeled bike. There were a couple of hiccups along the way, as there often are, but customer service was very attentive and made things right. I was impressed that they had people call up to see how I was enjoying the trike.

Tiniover actually called me just to see if my bike arrived intact and if I needed anything. They followed up weeks later to ask how I am liking the trike. It is amazing to me that in this day and age that a company would actually care. Oh, by the way, this is my families 4th etrike and 7 ebike and it is by far the best built, best riding and easiest to assemble bike ever! Thank you.

Customer service is very good.

I ordered a Tiniover River Trike. We were scheduled to go on vacation during the timeframe that the trike was scheduled to be shipped. I contacted customer support to see if we could make arrangements for delayed shipping. They were very accommodating. They even made sure that I would not lose out on the bonus items that were being offered at the time. They then followed up with reminder emails giving me the opportunity to change the shipping date if circumstances changed, and of course notified me when the trike was shipped. They have since contacted me to confirm that everything is ok and gave me the opportunity to ask any questions or voice any concerns about any aspect of my purchase. Excellent customer service.

Delivery was fast and any questions I’ve had have been answered promptly by customer service. Be aware any of the accessories or small add ons like the turn signal kit do not seem to ship from the state side warehouse so there is a longer wait time for those. As far as I can tell so far the trike is well made and solid. For the price point you are getting a ton of great features and only losing out on some of the components being plastic. One of the rear tire reflectors did have a crack when it arrived from transit but I didn’t bother trying to get a replacement since I will be swapping them out for the turn signal kit anyway. From others reviews though it seems they would replace it promptly if requested. They also do have a 1 year warranty on their trikes which is reassuring. I see others have stated they have ordered though Amazon but I found their website to be a little less expensive because they have a discount for new customers as well as the ability to use other discount codes if you have one. My experience overall with the company has been great. Hopefully as they grow they will continue to keep up with quality customer service.