Great customer service
Great customer service. Will definitely be coming back to them in the future.
By Garth
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
491 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 2010 TimberPlates.com has made it easy for architects, builders, and homeowners to build artful timber framed structures. Our precision-cut custom and stock steel plates add beauty and strength to any timber frame project. We are dedicated to providing fast, friendly customer service at prices our competition cannot touch.We are a small, family-owned business located in the heart of Central Texas. But don't let our small size fool you. We use the latest in CNC Plasma technology to achieve accurate, repeatable, clean cuts every time.
Timberplates (timberplates.com) has 491 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
491 approved reviews, newest moderated first
Great customer service. Will definitely be coming back to them in the future.
By Garth
Excellent service and products. Will use them again.
By Mike W.
Excellent customer service Excellent customer service. Very helpful to deal with. Know about custom sizing. Would likely to recommend.
By Patrick M.
My order was sent quickly and was exactly what I needed. Looks good and the powder coating was great. I would definitely buy from this company again.
By S,F
Great Customer Service
By Nik VILLARREAL - Diamante Custom H.
Great company, easy to work with. I needed a couple of custom-made metal plates. They manufactured them to spec, and delivered them promptly.
By Jeff P.
These guys know what they’re doing, and they’re fast. I’ll definitely be using them again on my next project.
By B. R.
Excellent Service...Fast Delivery...Jake Smiley is courteous, informative, and very professional .. Pleasure dealing with Jake !!!!
By RHONDA