Great to work with the wait time was a…
Great to work with the wait time was a little long
By Don Z.
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
491 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 2010 TimberPlates.com has made it easy for architects, builders, and homeowners to build artful timber framed structures. Our precision-cut custom and stock steel plates add beauty and strength to any timber frame project. We are dedicated to providing fast, friendly customer service at prices our competition cannot touch.We are a small, family-owned business located in the heart of Central Texas. But don't let our small size fool you. We use the latest in CNC Plasma technology to achieve accurate, repeatable, clean cuts every time.
Timberplates (timberplates.com) has 491 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 14 reviews with 4 stars · Clear filters
Great to work with the wait time was a little long
By Don Z.
The steel brackets are exactly as described. It took a little longer than desired to receive them. All in all, very good!
By Robin C.
Response from Timberplates· Sep 30, 2026
Thank you, Robin! We're glad the brackets were exactly as described. We know the wait was longer than you'd have liked. It's been a busy summer for us, and we appreciate you planning around the lead time we posted. We go to great lengths to meet our posted lead times, and we're proud that we kept that commitment to you. Thanks for your patience and your business!
great service 👍
By Adeline W.
The tie rods was well built and beautifully finished. My only critique would be to have the ability to lock the fork to keep the rod from spinning inside and wanting to back out while adjusting the turnbuckle as both the forks were right hand threads.
By Nathan H.
It seemed to take a bit longer than I expected to actually get the bracket shipped, but I realize it was a custom order. Very well made and will certainly do the job. Thanks again
By Lloyd M.
real help full
By David W.
Good quality. Fast shipping. Disappointed no hardware was included.
By K J.
have bought from your company b4..great service
By Terry F.