Amazing customer service
Amazing customer service, well packaged, quick shipping and excellent quality product.
By Bruce
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
491 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 2010 TimberPlates.com has made it easy for architects, builders, and homeowners to build artful timber framed structures. Our precision-cut custom and stock steel plates add beauty and strength to any timber frame project. We are dedicated to providing fast, friendly customer service at prices our competition cannot touch.We are a small, family-owned business located in the heart of Central Texas. But don't let our small size fool you. We use the latest in CNC Plasma technology to achieve accurate, repeatable, clean cuts every time.
Timberplates (timberplates.com) has 491 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
491 approved reviews, newest moderated first
Amazing customer service, well packaged, quick shipping and excellent quality product.
By Bruce
Rhett was great to work with and integrated the complicated geometry into their system without a problem.
By Tim L.
Great company to work with!
By Owen/Nc Hunt L.
The website was very user friendly. I was able to find what I needed in the correct pitch. Many companies offer only limited pitch variations but this company had what I needed. Additionally, the i ok products are offered in unfinished it powder coat giving an option. The packaging was very secure abc arrived with no damage about 10 days sooner than I expected. I would recommend them and will use them again.
By Kenneth L.
The plate perfectly fits the 5/12 trim above my garage door. Nicely done!
By Vtwincowboy
Helpful people, Laurel was great to work with
By Tim
Great product and customer service
By Jay
As ordered, on time, and well made.
By William S.