Great experience
Responsive, custom design as requested, well manufactured, well packed
By Jonathan
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
491 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 2010 TimberPlates.com has made it easy for architects, builders, and homeowners to build artful timber framed structures. Our precision-cut custom and stock steel plates add beauty and strength to any timber frame project. We are dedicated to providing fast, friendly customer service at prices our competition cannot touch.We are a small, family-owned business located in the heart of Central Texas. But don't let our small size fool you. We use the latest in CNC Plasma technology to achieve accurate, repeatable, clean cuts every time.
Timberplates (timberplates.com) has 491 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
491 approved reviews, newest moderated first
Responsive, custom design as requested, well manufactured, well packed
By Jonathan
Great pieces. Thanks
By Rod
1st- Excellent customer service from Laurel 2nd- Willingness to go above and beyond on custom order to include engineering diagrams for parts 3rd- Quality of product! 4th- Expediency, from speaking on the phone to delivery less than 2 wks My best customer experience in recent years!!!
By Robles R.
Awesome service and help and QUALITY product with fast shipping. We are restoring our 1783 Barn and needed custom joist hangers -- would not go anywhere else to get them from now on!!
By Simon
Great quality, prompt shipping, good communication on shipping. Highly recommend.
By Rhonda C.
High quality workmanship, great value. Outstanding customer service
By Joseph R.
Service was quick and all the plates and brackets were as l expected .
By Brian B.
Very easy to work the design with. Very quick turn around time. There was a mistake on hole size, but the problem was taken care of at complete satisfaction. Rick
By Rick W.