Great Company!
Good turn around, quality product built to spec. Very happy with purchases
By Mike B.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
491 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 2010 TimberPlates.com has made it easy for architects, builders, and homeowners to build artful timber framed structures. Our precision-cut custom and stock steel plates add beauty and strength to any timber frame project. We are dedicated to providing fast, friendly customer service at prices our competition cannot touch.We are a small, family-owned business located in the heart of Central Texas. But don't let our small size fool you. We use the latest in CNC Plasma technology to achieve accurate, repeatable, clean cuts every time.
Timberplates (timberplates.com) has 491 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
491 approved reviews, newest moderated first
Good turn around, quality product built to spec. Very happy with purchases
By Mike B.
Ordering the product was simple and easy.
By Jay M.
Product looks great and was received very timely.
By Gary S.
Great communication and product quality..very cool looking…happy customer!
By Mike G.
Items looked great and were exactly what I ordered. Easy transaction and got to me quickly.
By John W.
have bought from your company b4..great service
By Terry F.
The communication and response was phenomenal. Customer service at its best. Great quality product at a fantastic price. Just completed my second order which compromised of custom hardware for a pergola project and the turnaround time was exceptional. More than pleased with these professionals. No doubt I'll be dealing with them again. Bob M
By Robert
Jake and the rest of the folks at Timberplates went way above and beyond to help me with my project. Could not have asked for better customer service. The custom tension rod they created for me worked perfectly and looked exactly as planned to match the aesthetic of the pergola it was going on. In the world we live in now where places just want to do the least they can to get money out of your pocket, it was refreshing to work with a place that cared and does good work.
By Adam W.