Incredible Experience!
Incredible Communication - Even Better Details on Custom Pieces. Very well done
By Dustin R.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
491 reviews
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Since 2010 TimberPlates.com has made it easy for architects, builders, and homeowners to build artful timber framed structures. Our precision-cut custom and stock steel plates add beauty and strength to any timber frame project. We are dedicated to providing fast, friendly customer service at prices our competition cannot touch.We are a small, family-owned business located in the heart of Central Texas. But don't let our small size fool you. We use the latest in CNC Plasma technology to achieve accurate, repeatable, clean cuts every time.
Timberplates (timberplates.com) has 491 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
491 approved reviews, newest moderated first
Incredible Communication - Even Better Details on Custom Pieces. Very well done
By Dustin R.
Working with design team was awesome. Super helpful and responsive as well as patient with changes to design. Product arrived quickly and is frankly an amazing product. I don't think Simpson should be in this market with the price these guys offer and the quality of the product...simply awesome.
By Lewis B.
Great customer support and easy ordering process!
By Taylor
Outstanding service and responsiveness from Jake and the entire team. Really great customer service and really interested in helping us design and get exactly what we needed. Very impressed
By Thomas O.
I reached out via the company website to get timber plate connectors ordered by our new home build. Rhett Guthrie contacted me very quickly and worked closely with me to develop design proofs for our situation. The new connectors arrived in perfect condition and I am extremely pleased with how everything turned out. I strongly recommend Timberplates.com if you are in the market for timber plate connectors. They are much more robust than what you can find through the big box stores or other competitors. Timberplates.com was also competitively priced for the quality and structural integrity of their products compared with others who offer lighter weight connectors.
By Randy S.
Bracket were fine I thought they should have been primed and painted for that cost Thank you Nick
By Nick M.
great service - great products!
By Kevin
perfect!! as expected
By Scott L.