Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
391 reviews
TIGR LockSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TiGR Locks are strong and lightweight. TIGR Locks are the lightest insurance rated u-locks in the world, weighing in at a remarkable 431g or 475g. All TIGR Locks feature simple push-button locking and a flexible shackle for quick and easy lock-ups. Two keys included. The available TIGR frame mount holds the lock snug on your bike as you ride so the lock is there when you need it. All TIGR Lock shackles are covered in a soft clear plastic coating to protect your bike frame from scratches. TIGR Locks come in two sizes: mini - With a flexible locking area of about 4 inches by 7 inches, the triangular shaped TIGR mini provides ample space for locking bike frame to bike rack. mini+ - The rectangular TIGR mini+ with about 4 inches by 8 inches of flexible locking area, provides more locking options. All T TIGR Locks provide proven anti-theft protection for quick stops anywhere and longer stops in lower risk areas All TIGR Locks are designed and built in the USA
TIGR Lock (tigrlock.com) has 391 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
391 approved reviews, newest moderated first
Ordered another TiGr keyed to match my other TiGr I’ve had for years. Lightweight, easy to use, and looks super cool too. A great product!
By Amy
Response from TIGR Lock· Sep 15, 2023
Awesome! We hope the locks serve you very well for a very long time!!
great customer service
By Arnaud T.
The lock got stuck in customs so delivery took about a month in total and got hit with significant additional taxes. Good lock, but wouldn't recommend buying it if you're not in the US (Not sure why Tigr is arguing with the comments, but even if their facts are off - I ordered on Aug 6th, and got in Aug 30th - we are in agreement: good lock, long delivery, and big customs charges if you're in Europe, and all of this is within expectations for them)
By customer
Response from TIGR Lock· Sep 11, 2023
Thank you for the order. We hope the lock serves you well. We post info on shipping here: https://tigrlock.com/pages/shipping-information Please send a note to [email protected] if you have any questions. A human will respond.
Always happy to support Tigr. Lock is perfect.
By Michael R.
In principle everything was OK, but the shipping method caused a delivery period of more than a month. Result was that we had to leave abroad, using our locks, but without spare keys.
By Boud
Response from TIGR Lock· Aug 31, 2023
Thanks for the order and for posting a review. In this case, we shipped the custom key order within 48 hours via the postal service. Shipping via postal service is the least expensive method by a wide margin, but international shipping times can be hard to predict. Shipping to an address outside of the US can take over a month. Please send a note to [email protected] if you’d like to discuss other shipping methods. To anyone considering placing an order on tigrlock.com, please review the shipping information page: https://tigrlock.com/pages/shipping-information Per that page, for shipments to addresses outside of the US, “Delivery time ranges from 1-3 weeks for international delivery in most cases, but can take over 4 weeks depending on customs and the local carrier who will make ultimate delivery”
First of all, I loved my TiGr BLUE mini+ so much that I decided to order another with a keyed alike cylinder. Somehow my keyed alike cylinder order got screwed up and it wasn't delivered to me. However, one quick email to TiGr and it was sorted out. They got the cylinder in the mail the same day.
By Tabor K.
Lock/cylinder had to be replaced. Not happy.
By wayne O.
Response from TIGR Lock· Aug 30, 2023
Thanks for being a TiGr user and thanks for the review. A shot of WD-40 into the key mechanism from time-to-time and/or as needed will help reduce wear and keep things functioning smoothly,
Great Lock for my Son to ride his OneWheel Pint to School and secure it. Highly recommend!
By Justin
