TIGR LockReviews of tigrlock.com

Maybe their product is ok but I never received it - they couldn't write address properly so it was sent back after I managed to pay custom fees. They didn't show much interest in making this right, sometimes they would respond to the email with few days delay which was annoying. This made me ask for a refund and they didn't refund E 30 for shipment which they made the error on in the first place!

I had to go twice to get my keys, but the first time the parcel got lost on delivery. Well now I have my keys, but more than 50$ us for 2 keys is a bit expensive. Other suppliers give up to 5 keys with the purchase of a padlock. Yours is particularly good and very light, but twice the price of a good regular padlock. If you lose just one key, it becomes a problem. Seriously, you should provide more than 2 keys when you buy a padlock. For a padlock of this price, it's a little extra that will be appreciated by your customers.

Thank you! Great work!

Incredible product. S-tier service.

Recently my bike has been stolen...but not my TiGr lock ! My fault because that time I attached the bike by the fork, something I usually never do. So all I had to do was buy another bike and a new lock holder.

Terrific lock...light and strong! Sharp looking also.Easy to carry with the provided custom holder.

Easy five star. I've had a total of four TiGr locks now, beginning with when they first started out. All of them are still in service. Their communications, responsiveness and promptness in shipping are all excellent. As an added bonus, they're a father and son company actually based in the U.S. They can't be beat in terms of weight to performance. Worth every penny. A gold standard in bike locks.

The whole story: great product, was frustrated that I lost the lock cylinder, happy to learn I could replace it, so I did, purchase easy, arrived quickly, works great. Then yesterday, I found the old cylinder! Someone had left it on a ledge near bike parking area I use occasionally. Thank you to the good Samaritan! Now I can order a new shackle and have two locks.