Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
174 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TigerChef is more than a company serving your commercial needs. Using our expertise and extensive relationships in the food service industry, we offer products that anyone who is an avid cook can be proud to own. From bar and baking supplies to commercial appliances, our product list is truly endless. Our selection is unrivaled and features over 200,000 products! What we offer online is just a fraction of our inventory. If you don’t see it here, do not hesitate to contact us. Chances are we have it—for a great price.With over 30 years of excellence and experience, TigerChef has proven itself to be one of the best and fastest growing companies in the food service industry. Aside from fulfilling the needs of the casual cook, we pride ourselves on our ability to take you from consultation to completion, making the design and purchase of your commercial kitchen as smooth and as satisfying a process as it can possibly beOur staff is comprised of expert product specialists and a knowledgeable sales force who will guide you through this exciting process. We combine precise architectural planning with quality kitchen products to create the perfect industrial workspace. Our past clients’ rave reviews inspire us to continue offering the high quality of service for which we are known.Our portfolio showcases a large variety of hotel chains, restaurants and numerous other commercial facilities. With every job site we begin, our ultimate focus is customer satisfaction. From beginning to end, TigerChef is the key that will make your business more successful than ever!The truth is this: TigerChef is the only website you will ever need for every one of your kitchen needs. Please bookmark us so that we will only be a click away!
TigerChef.com (tigerchef.com) has 174 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
174 approved reviews, newest moderated first
I can't believe how efficient this company is. From the time I ordered it till the time it arrived was only days, and the quality of the product was perfect. It was everything I had hoped for from a company, Fast & efficient service, and great quality of their product. Thank you so much!
By Jason S.
They did have the best price on the 40qt stock pot I purchased. The item arrived in less than a week. Shipping cost was very reasonable, even excellent. Room for improvement: Better communication with customers. I received one automated email to inform me about the transaction then nothing, until I actually received the item in the mail. I tried to get an a PO status update several time without success. I deal with customers a lot and in my line of work communication is paramount. I'm giving 5 stars because the price was great and the product arrived at my door step quickly, but things don't always go as planned and good communication with the customer can be the difference between a cancelled order/ pissed off customer and a minor inconvenience.
By Rebecca G.
I recently ordered some 1/2 sheet pan cooling racks. The service was quick, the prices outstanding, and the staff extremely helpful. I got my racks faster than expected and was extremely happy with the price. My only observation is that their website can be a little hard to navigate and find what you want quickly. Also, the photos accompanying the products are not always helpful. I have found in looking for other things that its often helpful to find exactly what I want on another website and then see if I can find the same thing on TigerChef. My husband and I operate a private chef business and are looking to open a restaurant in the next 10 years.
By Robert R.
I was really pleased with TigerChef. Not only did I easily find the products I was looking for at the best prices, including reasonable shipping rates, the customer service was phenomenal. David, the person I spoke to via live chat, answered all of my questions and even followed up with me the next day. He also checked in to make sure my shipment arrived, and I was so shocked that it came in just two days after ordering. The items I ordered were gifts for my Mom, and she was very happy! I would definitely order here again. Thanks!
By Raeanne W.
This is hands down the worst company I have ever dealt with. Poor products and outrageous shipping prices(which do not arrive on time despite the added cost) Do not do business with them you will suffer from buyers remorse
By Heather Diane C.
I ordered silverware for a banquet we had. The silverware come very quickly! However, I had ordered the wrong spoons. I was so worried that I would not be able to get the correct ones in time, but they arrived very quickly and in time for the banquet! I love how quick the shipping is. However, when I called customer service about having the wrong spoons, no one answered. I called multiple times, but no response. Other than that, I had great service and I am very happy with the product!
By Rachel Bomar M.
Got what I wanted and it came before I expected it. Great service
By Scott L.
Ordered 250 buffet plates with wine holder and got them.
By Thomas
