Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
174 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TigerChef is more than a company serving your commercial needs. Using our expertise and extensive relationships in the food service industry, we offer products that anyone who is an avid cook can be proud to own. From bar and baking supplies to commercial appliances, our product list is truly endless. Our selection is unrivaled and features over 200,000 products! What we offer online is just a fraction of our inventory. If you don’t see it here, do not hesitate to contact us. Chances are we have it—for a great price.With over 30 years of excellence and experience, TigerChef has proven itself to be one of the best and fastest growing companies in the food service industry. Aside from fulfilling the needs of the casual cook, we pride ourselves on our ability to take you from consultation to completion, making the design and purchase of your commercial kitchen as smooth and as satisfying a process as it can possibly beOur staff is comprised of expert product specialists and a knowledgeable sales force who will guide you through this exciting process. We combine precise architectural planning with quality kitchen products to create the perfect industrial workspace. Our past clients’ rave reviews inspire us to continue offering the high quality of service for which we are known.Our portfolio showcases a large variety of hotel chains, restaurants and numerous other commercial facilities. With every job site we begin, our ultimate focus is customer satisfaction. From beginning to end, TigerChef is the key that will make your business more successful than ever!The truth is this: TigerChef is the only website you will ever need for every one of your kitchen needs. Please bookmark us so that we will only be a click away!
TigerChef.com (tigerchef.com) has 174 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
Showing 43 reviews with 1 star · Clear filters
The quality of the 3 compartment plates was a 1 out of a 5. I will not order from this vendor again. Lesson learned. I should have used my other vendor Webstaurant , but tiger chef was 30.00 cheaper. I now know why .
By Jason A.
Order a thermometer on 6/23 and UPS delivered to wrong locker address. In July I contacted TChef for a replacement or refund. 7/17 still no refund, no replacement being sent and no communication from TChef about this. Guess I’m losing $125 to this company. Do not buy anything from these people since they are clearly a poor business
By mike L.
The product itself isn’t very good to be perfectly honest! Super light, cheap materials it seems! plus the inside black casing had a hole in it. Customer service was very helpful and waiting for my refund. I bought a magnetic knive case year ago from WÜSTHOF really nice , heavy duty, the real thing, can not find it anywhere ( probably discontinued) but this magnetic knife case is totally not the same unfortunately!
By christophe G.
Order was sent back for incomplete address??? No communication whatsoever. I had to reach out wondering why I had not received my order, and waited a week for a reply. No tracking link either is offered.
By Manuel de M.
I used a unique email to purchase from this site a few years ago. Recently started getting phishing extortion sent to that email with my name phone number and address, threatening to come to my home unless I sent them bitcoin. TigerChef's response below is false. I have used hundreds of different email addresses and this the only one that I have gotten phished at. They had a security breach or sold my info, and now they are lying about it.
By former C.
Response from TigerChef.com· Jan 15, 2025
Thank you for taking the time to leave a review. Unfortunately, the scam you are referencing is very common and does not have anything to do with your purchase on our website a few years ago. Scammers have many ways to get email addresses, even if you didn't provide it anywhere else. We wish you best of luck
Ordered a product part for a carafe and talked to a representative who verified the items would fit. On receiving the items do, they not fit. Trying to return and was told I have to pay for shipping and also a 15 % restocking fee. Not worth the trouble, so beware when purchasing.
By Rob W.
I received a wrong order and the issue has not been resolved
By Liz N.
Having problems returning my order. Call three times to get the return information sent to my email for three weeks no information on my request to send back my order. Received information to buy more items in my email.
By Edythe T.
