Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
370 reviews
ThriveworksSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Thriveworks, you can get therapy online & in person. We offer individual therapy (for kids, teens, & adults), couples & marriage counseling, psychiatry by video in many states, and more—and we accept most insurances. Choose your ideal provider and start therapy within 3-5 days.Our licensed providers create personalized treatment plans for challenges like anxiety and depression. Our support team is available with extended hours to help book an appointment, or you can book online.Established in 2008, Thriveworks is a leading mental health provider working to make therapy better for everyone. We provide best-practice care & foster a supportive environment our clinicians can thrive in.
Thriveworks (thriveworks.com) has 370 customer reviews on The Fair Hearing, with an average rating of 2.6 out of 5.
Showing 131 reviews with 5 stars · Clear filters
Samuel is a very good listener, supportive and honest.
By Laurie M.
Response from Thriveworks· Oct 22, 2026
Hi Laurie, thank you for taking the time to leave a review for Samuel. It means a lot to know things are going well!
My nurse listens very intently to me and addresses any concerns I have. She ensures that I don't have any questions before leaving each session.
By customer
Response from Thriveworks· Oct 22, 2026
It sounds like your provider had a huge impact, and we're so glad it's going well. We're here for you every step of the way!
I love how user friendly the platform is and that I can schedule with my practitioner so easily.
By customer
Response from Thriveworks· Oct 22, 2026
Your feedback means so much to us—thank you! We're so glad that you're finding our platform helpful
Veronica is an amazing therapist, and she has helped me so much with understanding and unraveling why I feel the way I do. I look forward to continuing our work and gaining more control over my mental filters.
By Andrea N.
Response from Thriveworks· Oct 23, 2026
Hi Andrea, we’re so glad your sessions with Veronica have been valuable. Gaining valuable insight takes effort on your part too, and it’s wonderful to hear it’s paying off.
Compassionate and understanding.
By customer
Response from Thriveworks· Oct 23, 2026
Thank you for sharing this! We're glad you had a good experience.
Making appointments, canceling and or rescheduling are so easy!! Zoom meetings make it super convenient. When reaching out to costumer communications theyre always helpful and resolve concerns right away. My clinician has helped me so much!! Shes has been patient with me and adjusted medications to get me the help I need I appreciate her so much! Overall my experience has always been excellent! Thank you highly recommend this service!
By customer
Response from Thriveworks· Oct 23, 2026
Thank you for taking the time to write this! Knowing your care has felt supportive and easy to manage is what we hope for every patient. We’re so glad things are going well.
Answering my questions promptly when I call....and I am enjoying my weekly sessions with Molly Berger! Very pleased. She is the right fit for my needs. Thank you!
By Debbie C.
Response from Thriveworks· Oct 23, 2026
Hi Debbie, we’re so happy to hear Molly is a good match and that our team has been there when you’ve needed a quick answer. Here’s to many more helpful sessions!
I was hesitant about a therapist because just afraid to open up and I end up getting the best therapist I can never imagine her name is Brittney and she make me feel so welcome her or is so positive like you know share whatever you’re gonna be OK I love her and I’m so happy that I connected with you guys and connect with her. Thank you so much for everything. She’s a blessing to me.
By Judy
Response from Thriveworks· Oct 23, 2026
Hi Judy, this made our day to read! Opening up to someone new takes courage, and we’re glad you found that with Brittney. We’re happy you’re here.
