Excellent service
Excellent service, polite and cheery and professional. Promptly sorted everything for me (Thanks Nicola) Kelly @ 70 Lewis Place
By Kelly B.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
671 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Local milk delivery service. Fresh milk, eggs, juice and dairy delivered daily to your home. Order online and pay by direct debit. We also work with Local bakers, Butchers and other suppliers to provide high quality produce.
Thomson Dairies (thomsondairies.com) has 671 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
671 approved reviews, newest moderated first
Excellent service, polite and cheery and professional. Promptly sorted everything for me (Thanks Nicola) Kelly @ 70 Lewis Place
By Kelly B.
Great customer service from Tracy at Thomson dairies. I sent an email about no milk at 7.00 am - only because they are usually really early. Tracy was straight back to me by phone to reassure that delivery was on the way - just a few delays today- then checked to make sure milk had arrived. Thanks & btw milk is great especially the creamy oat milk!
By Julian P.
Very efficient service from Thomsons Dairies. Milk always delivered when it should be. Never had a problem with the service at all. Tracy is kind and helpful.
By Fiona H.
Decided to go for milk delivery to reduce plastic use. Teething issues with delivery at first due to us living in an unusual location, but Nicola got the issue sorted out asap. Friendly, courteous and helpful.
By Karin F.
Excellent prompt friendly customer service from Tracy as always. Had a minor issue with one of my products, Tracy resolved promptly. Many thanks 😊
By Susan A.
I changed my order of milk getting delivered by email and everything got sorted in minutes. Very speedy service. Thanks Nicola Campbell of Thomson dairies
By Ryan T.
Good service, the Mossgiel milk is amazing, had a couple of problems with accessing my account, but Tracy at Thomson dairies swiftly sorted them for me 👍
By J M.
We use Thomson Dairies for our milk delivery, they are the best to deal with, good phone service, very important that. Also a great web experience. Easy to stop and restart deliveries for holidays etc.
By Robert M.