Started getting milk delivered recently…
Started getting milk delivered recently and a lovely lady Tracy helped me through the process. Thank you
By karen E.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
671 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Local milk delivery service. Fresh milk, eggs, juice and dairy delivered daily to your home. Order online and pay by direct debit. We also work with Local bakers, Butchers and other suppliers to provide high quality produce.
Thomson Dairies (thomsondairies.com) has 671 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
671 approved reviews, newest moderated first
Started getting milk delivered recently and a lovely lady Tracy helped me through the process. Thank you
By karen E.
Very polite and helpful lady on the phone
By Tom C.
Great range of milk, dairy products, etc. Good value for money. Never had an issue with delivery. Staff are very helpful, in particular Tracy McKay who sorted a payment issue (caused by my bank) for me quickly and efficiently. Can 100% recommend this company.
By KAREN C.
I have switched banks and was looking to update my direct debit. I emailed Thomson Dairies and received a swift response from Tracy who couldn't have been more helpful and nice to correspond with. I had a DD to be collected from my previous bank account before the details could be updated. Tracy let me know this immediately and also diarised it so that she updated my details after the last payment had been collected. Whenever I've spoke to someone at Thomson Dairies they have always been great. Thank you Tracy!
By Teeni P.
Thomson Dairies Customer Service is excellent! Tracy responded instantly to my query and is always friendly and helpful!
By Trudy
Always very helpful
By Mrs Nadia S.
Today I sent an email to the company with a direct debit enquiry. Tracy Mackay responded to my email almost immediately and fixed the problem. She was very kind and offered me an option to call her if I wish to talk to her or if I have further questions. Their products are very good, their service is excellent and they are so approachable. I feel cared and looked after, which is very rare these days. I can honestly highly recommend them.
By Noemi Takacsne P.
Phoned regarding my direct debt Tracey was lovely and explained everything very clear
By Simone