The cigars are all great quality
The cigars are all great quality. The Summer Sampler are a value at the price and all top grade cigars. The Double Shots Assortment is also a hit and worth more then what I paid.
By MARK R.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
822 reviews
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Thompson Cigar Company (thompsoncigar.com) has 822 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
822 approved reviews, newest moderated first
The cigars are all great quality. The Summer Sampler are a value at the price and all top grade cigars. The Double Shots Assortment is also a hit and worth more then what I paid.
By MARK R.
Ease of ordering
By Paul
Free shipping
By Dean
Good products at good prices, well-packaged. The only disappointment is the extent of the items in the Thompson catalogue that are back-ordered and unavailable for lengthy periods of time. I realize that is not Thompson's fault, but perhaps you can "fine-tune" your mailings and advertisements to focus on things that ARE available without long delays. Also, what happened to the monthly printed catalogues? They are no longer sent and no longer included in the shipment.
By Keith
He’s been a long time cigar smoker of the Factory 99’s and has always been very satisfied with flavor, cost and now the quick delivery.
By Pete
Great sampler!Got the Olivia bundle and have enjoyed every single one so far.smoking one now as I review it. Great deal as always from Thompson asi have ordered from them for many years. Fast shipping and arrive in very well packed box. Very pleased with the quality.
By Count S.
Polite on the phone. Arrived when promised
By Robert
Good selection and chance to try a variety of flavor profiles
By Steven