VapemarkdownReviews of vapemarkdown.com

I love all the flavors! VapeMarkdown is the best place to get what I need and like. I also find other other varieties I have tried and loved! Shipping is fast and dependable. Very pleased!

25 of 36 items were bad coils or dry liquid. The situation had been getting worse since the beginning of '25. My last order was fulfilled on 11.1.25, and I'm really upset by the bad coils, especially (possibly due to no eliquid). Bugatti and Cuvie were all fine. Everything else was bunk. I'm seriously considering changing my go to company. I store everything upon receipt in original packaging at 38F, 20%humidity or less. In response to the reply, I have previously contacted you with the same issues, but I've been told that it is past the exchange period, and there is nothing you can do further. I stated very clearly that my last order was November 1, 2025. The reason this review is just now appearing is because I received a request to review your business on the day I submitted this review.

This is my company of choice, my go to. Always get my orders in a timely manner and it is always correct. Great company to purchase from.

I am updating my review, following direct conversations with the owner over the past 24 hours. Rounding 4.5 up to 5! There was no communication from his staff with what had been promised to me. Additionally, I was informed that the prior CSR whom I had received the promises from, Dani, was no longer employed there. Ironically, there is another Dani now on staff who was (per the owners words) following protocol for the conversations I was having with her for a week. None of this was brought to the attention of the owner during that time period, and he did not get directly involved until I placed a negative review. As I told him, I am not unreasonable, but I honor my word and expect the same from others. Once he understood the entirety of the situations I have faced, he has gone far beyond what I was expecting. He not only made the original offer satisfactory, but included additional measures that I was not anticipating, nor did I want to accept. Granted, I will still not receive my order when I needed, but that situation was also resolved, and I will have the order (just delayed a few days and redirected). Once both parties were amicable and understanding of each other, a resolution greater than my expectations flourished. I will continue to be a customer of VapeMarkdown, as I have for a few years. My initial review for VapeMarkdown contained a 1/5 rating, based on the frustration of them constantly being out of stock on the vapes and flavors I usually ordered, causing me to run out, often. After the review got posted, I was contacted directly by Dani, one of their CSRs. In order to retain me as a loyal, multi-year customer, the offer was to provide a comparable free order. Based on her calculations of my previous orders, an average dollar amount was credited to my account, for use on my next order, in exchange for me updating the negative review. I was also informed to let them know if I felt any additional adjustments needed to be made. I updated my review to 4/5, based upon the information given. It began to go sour from that point. The flavors I had mentioned, which Dani informed me would be back in stock within the next day or two, were still showing as out of stock. A series of text messages transpired between us, constantly providing me assurance I would be able to place an order for the flavors I was desiring. Not so much! I ended up placing an order with a different company, so as not to run out, AGAIN. The positive aspect of ordering with their competitor was our trial of a vape brand we actually enjoy more than the ones we had consistently ordered with VapeMarkdown. As that stock is finally dwindling down to my need of placing an order, I began taking a harder look into the credit they provided. My most recent orders with VapeMarkdown contained (on average) 30 units. I also noticed they had increased their prices by 33%, while often only providing a 15% discount code, which used to be 20%. My calculations put my “free order” at 20 units at the amount of credit given instead of 30, based on the price increase and decrease of discount offered. When I was told a fee “comparative” order, that is what I expected. An order of unit comparison! Throughout this week, I have been going back and forth with Dani, via the VapeMarkdown site (since the two text messages I had sent went ignored). I have stated my case, based upon the conversation we had, with getting nothing but pushback from them. I had expected a positive resolution to happen in order to get my much needed order placed., to arrive before I head out of town next Friday morning. They tell me the credit previously provided is the only amount they will honor. They have the audacity to indicate that it is my misfortune they have increased the price and lowered the discount code percentage. Mind you, I was not able to place the order months ago, because they still were not able to get stock of what I wanted. Though I do appreciate the credit they did provide, this was not the expected results based on the initial conversation. This is a classic case of “Actions Speak Louder than Words”, where the actions do not match the words that were spoken. For the same amount of vapes I ordered on average, I still had to pay an additional $147 after the “comparable” credit. I will give them 2/5 rating, as they did provide the credit, although not providing a complete free order. That is where my rating will remain. Retaining (longtime) customers is apparently not their true focus. They are more concerned with their price increases and lower discount codes. I hope this helps anybody looking to place an order with VapeMarkdown. I have been burned too many times to remain the loyal customer they used to have. I would rather pay the shipping charge with the other company than have to constantly find the flavors I want to order be out of stock.

Been a regular customer since 2022 ordering every 3-4 months. We consistently receive quality products and exceptionally prompt in receiving our orders. We love VapeMarkDown!

They are great always willing to help !! Always get my stuff fast !! Great prices! Thank you all so much

This is my go to vape company. Love the sales, occasionally some Matt be DOA but they are Stellar for crediting you're order if you do experience an issue. Awesome customer support and great prices!

I made a purchase with a 20% discount and a day later they offered a 25% discount. I reached out to customer service and they gave me a store credit for the difference in the discounts. It was a very nice thing to offer and I really appreciate the prompt response.