Always on a quick delivery
Always on a quick delivery. And fresh!
By Carlos
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
822 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Thompson Cigar Company (thompsoncigar.com) has 822 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
822 approved reviews, newest moderated first
Always on a quick delivery. And fresh!
By Carlos
They ship in a timely manner usually free
By Dale L.
I have been a customer for many years and always had a good service. Only two times over the years i had smashed cartoons of cigars, the outer shipping boxes were fine. Being smashed it broke the filters off cigars.
By Richard
Smoking stogies 3-5x weekly, Thompson is my go to spot. Great quality selection, prices are reasonable and delivery to the house. I am a customer for life.
By Jessica D.
Easy website to navigate, always have great deals and check out simple. Delivery service was not up to par. (mail service not so good)
By Guy
I LOVE THOMPSON FIRST RATE PRICES FIRST RATE CUSTOMER SERVICE
By Robert
Fast service on cigars only available at Thompson Cigar.
By Michael
In general timely shipments w/ quality product. Only issue is occasions of back-order which probably can't be prevented.
By Robert