Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,558 reviews
ThinOpticsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ThinOptics is the home of the revolutionary “Always with You” reading glasses that attach anywhere and go everywhere. Our game-changing readers & reading glasses are incredibly durable, weigh less than a nickel, and are as thin as two credit cards. Along with their equally slim & durable cases, they’ll easily attach to your phone, seamlessly slip into your pocket, and integrate with everyday essentials like your wallet, keychain, laptop & more! These remarkable Vision Solutions are engineered for peak portability and are available as stylish Sunglasses, convenient armless Readers, practical Full Frame Reading Glasses, and beneficial Blue Light Blocking Glasses — so you can be sure you’ll never be without your glasses again.
ThinOptics (thinoptics.com) has 1,558 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
1,558 approved reviews, newest moderated first
The lenses are not made of the same hard material as prescription glasses, and are very easily scratched.
By Geoffrey P.
Response from ThinOptics· Dec 29, 2025
Thank you for your feedback. We appreciate you sharing your experience. I am sorry to learn about your experience. We will be sure to look into this.
They offer a great product - one that gets noticed and that I recommend to anyone who needs readers. They are quick to respond to replacement requests when the products occasionally have issues. They stand by their products and the readers are awesome!
By Andy C.
Response from ThinOptics· Dec 17, 2025
Thank you so much for the kind words and for recommending us! We’re thrilled to hear you love the readers and that our support team has been helpful when issues come up. Standing behind our products is important to us, and feedback like yours truly means a lot. We appreciate you being part of our community!
Ordered a pair of glasses with the wrong strength by mistake and reached out to support to request a return. Support reached out to inform me that they had arranged for a replacement pair being sent with the corrected strength, free of charge!!
By Anthony S.
Response from ThinOptics· Dec 15, 2025
Thank you for sharing your experience! We’re glad our support team was able to quickly resolve the issue and send you a replacement pair at no additional cost. Customer satisfaction is our top priority, and we’re happy we could make things right. If you need anything else, please don’t hesitate to reach out—we’re always here to help!
reliable and exceptional service, prompt response and good quality products
By ogy
Response from ThinOptics· Dec 11, 2025
Thank you for your feedback! We’re glad our service, response time, and product quality met your expectations. We appreciate your trust in us.
First of all, these thin and light weight reading glasses were exactly what I needed for my work place. My job is physical and often times working outdoors. Because of this I've broken many pairs of reading glasses being crushed in my pocket or my tool belt. But with this thin design AND being in a solid case, I couldn't be happier. It's as if it was tailored to my specific job. Very happy about these glasses. A quick note about their customer service. I ordered 2 pairs of reading glasses and one pair did not match the magnifying strength of the other. I emailed customer service and they got back to me right away and straightened everything out with no hassle and not extra cost. You couldn't ask for a better customer service experience. These guys are top notch. I'll be recommending them to my family, friends and co-workers!
By DL
Response from ThinOptics· Dec 8, 2025
Thank you so much for taking the time to share your experience! We’re thrilled to hear that the thin, lightweight design and protective case are a perfect fit for the demands of your job. Knowing our glasses are helping you work comfortably—without the worry of breakage—means a lot to us. We’re also very glad our customer service team was able to quickly resolve the issue with your order. Providing hassle-free support is something we take seriously, and it’s wonderful to know you felt taken care of. Your recommendation to family, friends, and co-workers is truly appreciated. Thank you again for your kind words and for being a valued customer!
Very handy and well made .
By MG
Response from ThinOptics· Dec 3, 2025
I appreciate that! Happy to know it’s been useful for you!
As I’ve tried to explain to your customer service representative that I’m emailing with; when I placed my order, I ordered black, but your website repeatedly changes back to the flag from black for the design of the case. Needless to say when I received my order, it was the flag case. I’ve emailed back-and-forth and no one seems to care other than me having to send the flag cases back or him sending me two new black cases, but I still have to pay for shipping. So I will be sending them back and I will pay for shipping and I will never use your product or order it again - horrible customer service.
By Tresa D.
Response from ThinOptics· Dec 2, 2025
Thank you for taking the time to share this feedback. I’m truly sorry for the frustration this experience has caused — especially after you tried to clarify the issue multiple times. What you’re describing is not the level of service we aim to provide. I’ll be raising this with our team right away so we can review the website issue and prevent it from happening again.
Cross wire on Readers keeps breaking.
By Sean A.
Response from ThinOptics· Dec 2, 2025
Thank you for bringing this to our attention. I’m sorry to hear about the issue with your readers. I’ll be raising this with our design team so we can review it further. In the meantime, I’ll send you an email shortly to assist you with the next steps.
