Now pain free
I had really bad pain in my heel from my plantar fasciitis. One day after wearing these insoles I was totally pain free. No need for $300 custom orthodics.
By Mark P.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
784 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
XSTANCE is the home of radically better footcare. Our mission is simple. To bring you real pain relief results, in record time, without the need for invasive surgery or overpriced physiotherapy.
XSTANCE (thexstance.com) has 784 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
784 approved reviews, newest moderated first
I had really bad pain in my heel from my plantar fasciitis. One day after wearing these insoles I was totally pain free. No need for $300 custom orthodics.
By Mark P.
I really didn’t use your customer service department. On a separate email, I simply mentioned that I had yet to receive my insoles so I couldn’t comment on them yet. I have since received them and have been experimenting with various shoes. So far, so good.
By Mike L.
Arrived in a timely manner. Fit was perfect. Took away Achilles tendonitis pain almost immediately.
By Denise
Quick response and follow up to my question.
By Vicki S.
Very helpful
By customer
Quick response, very pleasant customer service
By Sean B.
Easy to work with. 👍
By Donald J.
Got a response quickly. Hope my products arrive soon
By Mike C.