I like my plant but worried about the shape it’s in.
I like my plant, but it is huge! I am worried about the leaves being cracked and brown.
By Nicole N.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
461 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your garden center online. Easy-care plants delivered to your door, anywhere in the USA. Indoor houseplants and locally-made pots. NYC plant care workshops.
The Sill (thesill.com) has 461 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
461 approved reviews, newest moderated first
I like my plant, but it is huge! I am worried about the leaves being cracked and brown.
By Nicole N.
Great buying experience! Plants arrived healthy and well-packed. There was also a wonderful selection on the site. Based on the included care cards, my beautiful plants have been THRIVING in my care (and I am by no means a plant expert). Super happy with my experience and will DEFINITELY buy from The Sill again.
By Carina S.
Plant came on time and well packed
By Vidya J.
Delivery was on time. The only problem is that the tree is losing quite a few leaves. It was a gift for my granddaughter. She wrote to you and sent a picture of the tree. She was told that it looked healthy, but it is still losing leaves.
By Lois B.
Great plant, shipped very carefully. Arrived perfectly.
By Beverly F.
I would like directions for the plant stand and the screw that came with it
By Judy W.
Some of my plants dying.
By Abhi
Plants look fine but two of my plants were delivered without the ceramic pot that I chose to go with the plant and paid for. My cactus was delivered completely tipped over and unrooted from the soil. Not to mention I paid $346 for 4 plants
By Shoshanna B.