Gifted it to a friend arrived on time…
Gifted it to a friend arrived on time great condition
By X W.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
461 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your garden center online. Easy-care plants delivered to your door, anywhere in the USA. Indoor houseplants and locally-made pots. NYC plant care workshops.
The Sill (thesill.com) has 461 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
461 approved reviews, newest moderated first
Gifted it to a friend arrived on time great condition
By X W.
Got two amazing plants. Carefully made sure before purchase that the plants would be able to thrive at my home. Great. Got the plants, had them out about a month. Overnight leaves dropped like flies. Followed more care instructions. One of the two plants started regrowth, then started to die off again. Paid for a longer appointment (had I known it would be 10 minutes I wouldn’t have). Received and followed more care instructions. Paris seemed to believe the conditions would be fine. Follow, follow, follow, both completely dead. About $200+ in plants, care, support, and potting needs gone in a month. Thank you Sill!
By M M.
Lovely plants received on time
By Alison P.
You protected my plant from the cold.
By Lucy
Beautiful plant, excellent, careful packaging and fast delivery!
By Susan
Shipping and delivery was quick and mostly without issues. One of the plants was in very bad shape, but once I contacted customer service, the issue was resolved in a friendly and timely manner.
By Justin H.
The only problem was that tree was delivered to my address and not my daughter. Somehow there was a mixup and I had to re-ship it to her for an additional $113
By Trina M.
The Pony TailPalm is beautiful. I like the black Grant pot but the plant sits low in it. I’m going to put some stone in the bottom to move it up until it grows more. I love the curl in the leaves. It’s just gorgeous thank you. It was a beautiful birthday present.
By Beverly P.