Such an easy shopping experience
Such an easy shopping experience, great gift, and unboxing experience.
By kate
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
461 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your garden center online. Easy-care plants delivered to your door, anywhere in the USA. Indoor houseplants and locally-made pots. NYC plant care workshops.
The Sill (thesill.com) has 461 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
461 approved reviews, newest moderated first
Such an easy shopping experience, great gift, and unboxing experience.
By kate
The plane came in good condition
By Adi M.
My plant had several nats flying around on top of the soil, after unboxing. I switched out the soil and treated to be safe. Now, a bundle of the leaves yellowed in spots. It is not sitting in water, so I've just been keeping an eye on it.
By Sarah Ann H.
The ordering process, quick processing and shipping, with excellent condition and high quality product.
By Susan S.
Plant seems healthy
By Andrew
Thank you. It looks good.
By Ayse Elif A.
Easy. Nice plant. I hope it lives.
By Raymond H.
The Sill was very gracious in replacing a damaged order. The replacement was just as beautiful & of good quality as the original item.
By Susan S.