Great service
Great service! Heater arrived fast. Staff was very helpful.
By Peter V.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
314 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Explore Premium Saunas Leading sauna retailer in the USA. Our expertise is in the traditional Finnish saunas, but we also offer options for infrared sauna goers and steam sauna creation. Our educational resources can be found on our Youtube channel which goes by the same name The Sauna Heater. We help people build better saunas!
The Sauna Heater (thesaunaheater.com) has 314 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
314 approved reviews, newest moderated first
Great service! Heater arrived fast. Staff was very helpful.
By Peter V.
Extremely professional. Great availability to knowledgeable staff. Great recommendation and kept me updated throughout the delivery process. $5000 sauna setup in two days and is just as advertised! Highly recommended. Customer service and quality products seems like their top priority. Well done! This review is made after 6 months of use.
By Christian R.
Anton had a call with me and answered all my questions, no matter how minuscule they seemed. The process of buying the sauna was as seamless of a purchase as I could have imagined.
By Adam F.
knowledgeable sales folks, great service
By emakarios
Great service and very knowledgeable advice.
By Happy C.
You guys were wonderful Everything I was hoping for
By Michael O.
Great experience, very good customer service!
By Bohdan K.
Quick response to my endless questions, patience when I did not understand things, and lots of help choosing the right stove. Thank you!
By customer