The Raw Food WorldReviews of therawfoodworld.com

I was touched when I received my extra gifts and beautiful, hand written card from the beautiful Monarch family. I actually cried that there are such caring, loving people in this world. I view myself (and have been informed from others) that I am caring and loving toward others, I am a massage therapist, it's wonderful to personally feel this from people I don't even know personally. Thank you again! Kelly

This is my second order, I shared this website with my best buddy and she orders almost monthly. Yes I will continue to order and share the website. Every product I have tried and received I am more than pleased with.

I have never had a problem with orders from your company before but this time there were 4 items missing

I love the products you carry. I just wish shipping was faster, and less expensive. But thank you for doing what you do!!!!! I appreciate it. And I love your monthly sales. I use these 100%.

I had done business with the Raw Food World for a few years and there were very nice people working there which encouraged me to recommend it to others as a source of healthy products. However, this last experience was horrendous. I live an horse away so before coming down for and order (since shipping is so expensive and no free shipping on big orders like just about every other company) I called to see if an item was in that I regularly purchased because it wasn't showing on the website. I did not want to make a trip if the product was not available since other items I might get at Raw Foods .I could get the equivalent elsewhere. I was told that there was no problem, the item was in stock. When we got to Raw foods, the item was in fact, not in stock. My friend wanted to pick up mainly some patches with b-12 but we discovered they had floc acid in them, not foliate which is what the body uses. They are not the same, and in fact folic acid is a chemical that uses up the foliate receptors making it harder for the body to use the foliate the body needs. I was surprised that this was something that raw foods did not know about or didn't care, and I became skeptical of other nutritional information it puts out. To her credit, one of the staff indicated she would try to ship for free, the item she had promised was in stocj when it came in, but later emailed me they were not going to restock the item. I suggested a few other alternatives too make up for the wasted trip, none of which were approved by Matt. Clearly the Raw Food world isn't interested in keeping regular customers if that necessitates caring about the customer. Having worked with customer service departments who do care in my role as an organisational consultant for a decade or so, I know the kind of customer service that is possible, and how much good customer service benefits companies through repeat business, referrals and reputation.

I just love waiting for all the wonderful stuff you guys have to offer arrive at my door!!!!!

My order was smooth, quick and no hassle. Overall, excellent.

I love the products that I purchase but shipping is very slow and most of the time there is something wrong with my shipment. Customer service is wonderful but I shouldn't have to call every time I get an order because something is missing.