Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,113 reviews
TherapyNotes, LLCSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TherapyNotes accommodates the workflow of a behavioral health specialist by providing a fully integrated system to manage your scheduling, notes, and billing. Features electronic claims, appointment reminders, credit card processing, and a patient portal. Safety and security are built in to give you peace of mind, so you can focus on what's most important: your clients.
TherapyNotes, LLC (therapynotes.com) has 3,113 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
3,113 approved reviews, newest moderated first
The person who helped me took her time to be sure she had all issues resolved correctly. My issue was complex in nature and she was able to solve the problem.
By Deb
Response from TherapyNotes, LLC· Jan 27, 2026
Thanks for the 4-star review. Hopefully next time we can earn 5 stars!
The customer service rep was knowledgeable and kind. She was patient and friendly and you could literally tell that she was smiling through the phone.
By Latrice W.
The customer service is incredible. They are always beyond helpful and responsive.
By Caitlin S.
This company has the best customer service. I always hear back within hours, and the reply is detailed and useful. It is such a relief to know they are there if help is needed!
By Angela D.
I have spoken to three incredible people of the last 2 days and I cannot express my gratitude enough! I recommend Qsaun as your support personal as they are so patient, caring, and knowledgeable!
By Katie McCoog, DSW, LCSW C.
TherapyNotes has been really great for my practice. It lets me format my notes in a way that actually works with how my brain processes information, which has made a huge difference. I feel more connected to my clients because I can focus on them instead of getting bogged down in administrative stuff. The communication tools have helped me stay responsive and present, which matters so much in therapeutic work.
By Rachelle P. Goldenberg, L.
I got some pressing issues cleared up very quickly.
By Ken
Wonderful instructions and very patient
By William F.
