Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,113 reviews
TherapyNotes, LLCSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TherapyNotes accommodates the workflow of a behavioral health specialist by providing a fully integrated system to manage your scheduling, notes, and billing. Features electronic claims, appointment reminders, credit card processing, and a patient portal. Safety and security are built in to give you peace of mind, so you can focus on what's most important: your clients.
TherapyNotes, LLC (therapynotes.com) has 3,113 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
3,113 approved reviews, newest moderated first
I have found Therapy notes to be easy to learn,even for a computer illiterate like me. I have found the help desk to be just that-helpful and friendly. I switched from aiother note system and found this system to be light years ahead of that one.
By Don H.
Excellant program! It is easy to use and affordable!
By Rose G.
Use provider support immediately for any problems or questions. Provider support is excellent in quick response and solving problems. The web site is easy to use.
By Alan W.
It was great. TherapyNotes is by far the best practice management system I have used. Thanks for all your hard work to provide a truly excellent experience. I have just launched an effort to expand my practice and - before I started using TherapyNotes - I was quite worried about building systems for scheduling, billing,, staying on top of documentation, etc as I grow from one day to several days of clinical work. A month later, I have ZERO stress about those things. I’ve noticed I actually like to do my notes, not only because the note template is so good, but also because I love the feeling when the ‘To Do’ list is clear. For me at least - you’ve somehow managed to game-ify completing documentation. So - way to go.
By Gareth H.
Therapy Notes is easy to use - contains all the essential ingredients of a therapy practice including scheduling, notes, to-do lists, easy billing entry and reports, et cetera. Love it !
By Cheryl E.
Love this company Very user friendly Helpful knowledgeable staff For a non computer savvy person like myself, this is so easy to use I highly recommend Therapy notes
By Elise I.
For a solo private practitioner who does all his own billing and scheduling, as well as the notes, TherapyNote has been absolutely incredible! I looked around for a while and did trials of other programs, but nothing has been as efficient and clean as TherapyNote. And the customer service is quick and efficient! They have certainly helped to keep my practice moving forward.
By Adam R.
User friendly. Great tool for counselors!
By Kim F.
