Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,113 reviews
TherapyNotes, LLCSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TherapyNotes accommodates the workflow of a behavioral health specialist by providing a fully integrated system to manage your scheduling, notes, and billing. Features electronic claims, appointment reminders, credit card processing, and a patient portal. Safety and security are built in to give you peace of mind, so you can focus on what's most important: your clients.
TherapyNotes, LLC (therapynotes.com) has 3,113 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
3,113 approved reviews, newest moderated first
Helpful staff. They have been able to help me navigate insurance companies. Super kind and quick response time.
By Lauren S.
Response from TherapyNotes, LLC· Apr 27, 2020
Lauren - Thank you so much for your review! We really appreciate it!
Contacted customer support to resolve an issue I was having updating some billing information. The representative was quick to understand my issue and resolve it!
By Mary P.
Response from TherapyNotes, LLC· Apr 27, 2020
Mary - We really appreciate your review! We are so happy to hear that your questions were resolved quickly!
ALWAYS THE BEST IN SERVICE NO MATTER WHEN YOU CALL..
By Dr. Michael E.
Response from TherapyNotes, LLC· Apr 27, 2020
Michael - Thank you so much for your review!
Excellent costumer service, always so helpful with minimal wait time. Program is always reliable and easy to use. Helps manage my private practice efficiently from scheduling, note taking, to billing. Perfect for private and group practices. I appreciate it during COVID19, since much of the work is remote and I can securely access important information when I need it and continue to serve my patients.
By Merav Gur, P.
Response from TherapyNotes, LLC· Apr 27, 2020
Merav - Thank you for your review! It is great to hear that you feel so supported by our Success Team! We are so happy that TherapyNotes has helped to efficiently manage your practice!
TherapyNotes has been very useful in scheduling and billing our clients and their customer service is great!
By Roxy
Response from TherapyNotes, LLC· Apr 27, 2020
Roxy - We are so happy to hear that you are enjoying our scheduling and billing workflows! Thank you so much for your review!
Here are the things I appreciate about the help desk staff at Therapy Notes: They always seem invested in solving my issue. They are always good humored and professional. They talk to you in plain English; not technical jargon and they never talk down to you. Good listeners - they always make sure they understand what my problem is before offering a fix. I always learn something new and their instruction is low key and easily assimilated. I don’t hang up the phone feeling like I’ve wasted my time.
By Helen M.
Response from TherapyNotes, LLC· Apr 27, 2020
Helen - We are so happy to hear that you feel supported by our Success Team! We work hard to provide the best support possible. Thank you for your honest review!
Quick response!
By Brent S.
Response from TherapyNotes, LLC· Apr 27, 2020
Brent - Thank you for your review!
TheraphyNotes has been absolutely fantastic to work with. They are top notch in customer service. We highly recommend!
By Oz D.
Response from TherapyNotes, LLC· Apr 27, 2020
Oz - Thank you for your review! We really appreciate it!
