Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,113 reviews
TherapyNotes, LLCSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TherapyNotes accommodates the workflow of a behavioral health specialist by providing a fully integrated system to manage your scheduling, notes, and billing. Features electronic claims, appointment reminders, credit card processing, and a patient portal. Safety and security are built in to give you peace of mind, so you can focus on what's most important: your clients.
TherapyNotes, LLC (therapynotes.com) has 3,113 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
3,113 approved reviews, newest moderated first
TherapyNotes has been consistently helpful and responsive in the four plus years I've been using them. Their program is user friendly, and whenever I do have a question, their responses are always courteous, helpful, and prompt.
By Valorie H.
Response from TherapyNotes, LLC· Jul 13, 2020
Valorie - Thank you for your review! We are happy to hear that you are still loving TherapyNotes! We really appreciate your kind words for our Success Team!
For years TherapyNotes has made my life easier. Setting up a new patient only takes a minute and submitting a claim takes seconds. The progress note template is easy to fill out and allows you to provide comprehensive clinical information. There is also a way to submit it directly from the website via email when records are requested. Most importantly, the support staff are excellent. Issues have been few and far between but when I do need help the support staff has responded immediately. I would (and have) Recommended Therapy Notes highly!
By Susan Bieber, P.
Response from TherapyNotes, LLC· Jul 13, 2020
Susan - Thank you so much for your honest review! We are happy to hear that you love our note templates and billing workflow! We really appreciate your kind words!
I have called Therapy Notes frequently for assistance over the past 6 months and have always received prompt assistance. They walk you through everything and spend as much time with you as you need. Very patient. The system is easy to use but it is great to have such awesome, LIVE support when needed.
By Carole S.
Response from TherapyNotes, LLC· Jul 7, 2020
Carole - Thank you so much for your review! We are so happy to hear that you find our Success Team to be so supportive! Welcome to the TherapyNotes community!
Albert was a tremendous help.
By Ed Cosgrove, MS N.
Response from TherapyNotes, LLC· Jul 7, 2020
Thank you for your review!
I called with questions and an excess of anxiety! The support was kind, patient and exceptionally helpful. I am now completing tasks I spent months avoiding and was surprised at the simplicity of the billing process.
By Sharon M.
Response from TherapyNotes, LLC· Jul 7, 2020
Sharon - Thank you for your honest review! We are happy to hear that you are finding TherapyNotes to be simple and user friendly!
For me Therapy Notes is an awesome solution to so many questions around documentation and billing. I didn't think that I could find a platform that will facilitate protected and compliant notes, that will bill for me, and has helpful and patient customer service, for a reasonable price. I love this! I am not the most tech savvy person, however I find Therapy Notes to be extremely user friendly. You can teach yourself to do many of the things you want to do. If I get stuck help is a phone call or chat away and I am never made to feel stupid or silly with my questions. I have used many platforms over the years and this one is the easiest by far! I believe this platform is a very sound investment for my company. Thanks Therapy Notes!
By Jessica T.
Response from TherapyNotes, LLC· Jul 7, 2020
Jessica -We appreciate your detailed review! We are so happy to hear that you are finding TherapyNotes to be user friendly, and supportive! Thank you!
EVERY time that I have called Therapy notes, I have gotten my answers right away. They are very patient with me as I am new at this. I would not trade it for anything. I can tell that the people that work here really love their jobs and are always willing to help out. I love this program!
By Tammy P.
Response from TherapyNotes, LLC· Jul 7, 2020
Tammy - Thank you for your review! We are so happy to hear that you are loving TherapyNotes!
Completely and totally "on it."
By SB
Response from TherapyNotes, LLC· Jul 7, 2020
Thank you so much for your review!
