TherapyNotes, LLCReviews of therapynotes.com

Any time I contact Therapy Notes' Customer Support Team, I have found them to be incredibly helpful. They are thorough with their responses as they will walk you through your problems until a resolution has transpired - all while being friendly. I would recommend them to any counselor!

Been using TxN for almost 7 years with no complaints. Staff is knowledgeable and responsive. The program is not perfect but what is. But they make constant tweaks. They are proactive, open to suggestions and and usually ahead of the curve. Both company and platform are living entities that evolve rapidly with the times. I've used other programs and I'm sticking with this one. Dr. Harper

Therapy Notes is a great service all around. It's easy to use, affordable, and has an amazing support team. They start you off with a free phone consultation and follow up after you've been using the software to discuss services you might be unaware off. They are always quick to answer any questions via email and go the extra step to email you forms and step-by-step instructions (rather than redirect you to a FAQ page). The personal touch is much appreciated. I use this as a psychologist, and it's made scheduling and documentation a breeze.

I moved from another portal to TherapyNotes and THIS WAS BY LEAPS AND BOUNDS THE BEST DECISION I'VE EVER MADE!!! The system is super user friendly, but if you have any questions, there's all kinds of ways to read or videos to watch that will answer any question you have. One of the best features is their support line. If you have a specific issue, you can call them and the customer service team absolutely ROCKS. They are kind, professional, and knowledgable. That phone support is vital for the first month or 2 and other systems don't have this feature!

Inquired of Ryan info regarding a clearinghouse search and necessity -- his response was quick, clear and reassuring. Excellent job by Ryan

Therapy notes is easy to use, and their customer support is on-the-ball.

Only gratitude.

Recently I had considered using a different EHR, but after trialing the potential new one, I realized I wouldn't be getting the phone support that has been so valuable to me since I have been using Therapy Notes. I don't have a lot of time to look through hours of blogs and help articles to try to find the answer I need, so the telephone support has been invaluable. Anyone I have spoken to has been very helpful, professional, and quickly resolve my problem. Thanks again to your support team!