Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
3,136 reviews
TherapetMDSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your feline friend's cheerful sidekick! Dedicated to creating a stress-free, happy environment for pets everywhere. We're here to keep tails high and whiskers twitching with joy!
TherapetMD (therapetmd.com) has 3,136 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
3,136 approved reviews, newest moderated first
Our pups experience separation anxiety and also fear at the vet office. We use the spray on their crate bedding and I spray some on my shirt and pants when we go to the vet. They are much calmer and relaxed.
By jodi P.
Like most people, I was skeptical. 4 yr old ginger boy, inside puss but at night a feral cat and a possum taunted him. Could not catch either so TherapetMD was worth a try. Now he is less stressed, using his “toilets” again, lot calmer, no biting and wanting more pets and cuddles. Now one VERY HAPPY PUSS 🐈
By Wendy
Product was clearly delivered to the wrong building and after contacting the company and speaking to AI for days they did absolutely nothing. Told me to file a claim with the delivery company who I did not hire or pick to deliver my package. I am out over $80 showed them proof it was sent to the wrong building as my name is actually on my building! Had to send photos of my address and my building clearly didn’t match the photo they sent me for proof of delivery! Worst Chinese company ever.
By Christie B.
Response from TherapetMD· Apr 9, 2026
Hello, We’re really sorry to hear about your experience and understand how frustrating this must be, especially after providing evidence that your order was delivered to the wrong location. This is not the standard of service we aim to provide. We also sincerely apologize for your experience when contacting support and for any frustration caused during the investigation process. We would like the opportunity to properly review your case again and assist you further. Please contact our support team and mention your Trustpilot review so we can locate your order details and escalate this for a full review and resolution. Best Regards, John of TheraPetMD
Therapet has been a godsend in our home. My furbaby is now so much more present, trainable, and relaxed. Her barking is 90% better. So thank you for a much needed quiet house, especially being in close proximity to our neighbours.
By Terri W.
I am very disappointed in these plug-ins. My dog has peed twice right in front of me. He has been doing well on being potty trained, but this diffuser has caused problems!
By Marilyn J.
Response from TherapetMD· Apr 9, 2026
Hello, Thank you so much for sharing your experience, and we’re really sorry to hear the diffuser didn’t meet your expectations. Our formula is designed to support pets struggling with stress or anxiety, which can sometimes show up as peeing indoors, chewing, or barking. But we totally understand that these behaviors can also be caused by things like medical issues, training habits, or even boredom. If anxiety isn’t the main factor, the diffuser may not work as effectively on its own. While some pets show improvement quickly, others may take 2–4 weeks to fully respond as they adjust to the calming effects. You're clearly a caring and dedicated pet parent, and we truly admire that! 🐾 It might be worth checking in with a vet or pet behaviorist to help pinpoint the root cause and find the best-fit solution. We're always here if you need more help, tips, or clarification. Please don’t hesitate to reach out! 💬✨ Best Regards, John of TheraPetMD
My dog is very reactive and would hardly ever rest. I bought a box of diffusers, after nearly 2 weeks she stopped peeing in the house and she rests. I am on my last refills and do not want to my dog to go back to how she was so, I’ve just ordered more. If this sounds familiar to you, do yourself a favour (and your floors) and try them.
By Adam B.
I’m only using one diffuser for the dogs and one for the cat. I’m getting some more because my two male dogs still has quite little aggression towards each other and are still pissing in certain spot.
By Vanessa B.
This product has saved my home, my dog is 100% better with going outside instead of in my house, she is calmer, but not yet as calm as I’d like. I can tell when I need to refill my diffuser. Thank you so much.
By Bonita L.
