Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
359 reviews
ThepixelcaseSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to The Pixel Case!As passionate Google Pixel users, we found ourselves constantly searching for cool, stylish cases that matched the innovation and elegance of our devices. Tired of the same boring options, we decided to take matters into our own hands and create a store dedicated to offering the best and most unique cases for Google Pixel phones.At The Pixel Case, our mission is to provide Pixel enthusiasts with high-quality, visually stunning cases that not only protect but also enhance the look of their devices. We believe that your phone case should be as exceptional as your phone itself.While we are not an official partner with Google, we are committed to delivering an excellent shopping experience. You can shop with confidence knowing that you can pay securely via PayPal and that our customer service is here to ensure you are completely satisfied with your purchase. If you're not happy with your product, we offer a full refund, no questions asked.Join the community of over 10,000 happy customers who have found their perfect Pixel case with us. Thank you for choosing The Pixel Case!
Thepixelcase (thepixelcase.com) has 359 customer reviews on The Fair Hearing, with an average rating of 2.5 out of 5.
Showing 159 reviews with 1 star · Clear filters
La qualité est désastreuse et le service après-vente d'autant plus. Il est impossible de renvoyer l'article et en plus de cela les frais de livraison sont à nos frais Une coque de bas prix sur Amazon fait nettement plus l'effet désiré
By Fabien P.
I ordered a magnetic case for my pixel9a. Not only did I not receive i, I did not get my money back even after filing a claim and reaching out to them.
By Carolina S.
I received an email confirming my purchase, today is the 11th day and my order still hasn't been processed, not to mention no tracking number or shipment info provided. At this point I'm not hopeful my case is coming. Beware.
By Jeff M.
Terrible service. I made a duplicate order and they refused to cancel it and wouldn't give me a refund either way. No way to return it. Wish I would have read these reviews. Terrible company
By Alexander T.
Does not respond to return requests, despite their policy stated on their website of a 7-day return window.
By A R.
Shame really. I liked the case it was probably the best one I've had but the front snapped within less than a month despite the fact I'd not had a knock to the phone. I tried contacting the company to ask for a refund as it was pretty expensive or a new case to be sent out but they haven't got back to me. Will unfortunately avoid in future
By Kerry
I bought a watch band and glass for the Pixel 11 Pro. The band's buckle is the most poorly designed I have ever had. It adheres to no useable design principle ever; it's almost backwards, the tongue is on the end, not the middle of the buckle. Leather? I guess. The Glass has no notch for front camera. The picture showed it did. Return policy is ship back to china ,your cost. Where did all these reviews come from? AVOID
By Sj
Shipped a defective case, now is ignoring emails. Is asking me to ship the case back to them which would cost three times the cost of the case itself.
By Aammar K.
