Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
359 reviews
ThepixelcaseSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to The Pixel Case!As passionate Google Pixel users, we found ourselves constantly searching for cool, stylish cases that matched the innovation and elegance of our devices. Tired of the same boring options, we decided to take matters into our own hands and create a store dedicated to offering the best and most unique cases for Google Pixel phones.At The Pixel Case, our mission is to provide Pixel enthusiasts with high-quality, visually stunning cases that not only protect but also enhance the look of their devices. We believe that your phone case should be as exceptional as your phone itself.While we are not an official partner with Google, we are committed to delivering an excellent shopping experience. You can shop with confidence knowing that you can pay securely via PayPal and that our customer service is here to ensure you are completely satisfied with your purchase. If you're not happy with your product, we offer a full refund, no questions asked.Join the community of over 10,000 happy customers who have found their perfect Pixel case with us. Thank you for choosing The Pixel Case!
Thepixelcase (thepixelcase.com) has 359 customer reviews on The Fair Hearing, with an average rating of 2.5 out of 5.
Showing 42 reviews with 3 stars · Clear filters
I bought a Magnetic Aluminum Magsafe Case for pxiel 8 pro. Fitting is good, outlook is okay. 2 points are not satisfying : a) the aluminum case does influence the cell signal level of the phone negativ. on my test it dampens the signal from -104dBm to -120dBm, which resulted in a bad call quality. b) the extra camrea glas will get dusty very fast, you need to open the case every week to clean it.
By Kunde
My Pxiel 7 Pro case got partially defect after 1 month of use, now it tends to open on one side again and again. Dirt and design can enter the case very easily.
By KarmaChameleon
Response from Thepixelcase· Jan 26, 2025
Hi, Thank you for bringing this to our attention. We’re truly sorry to hear about the issue you’re experiencing with your Pixel 7 Pro case—it’s certainly not the quality standard we aim to deliver. The problem you described with the case opening and allowing dirt to enter is concerning, and we’d like to make things right for you. Please reach out to us at [email protected] with your order details so we can assist you with a replacement or an alternative solution. We’re constantly working to improve our products, and feedback like yours helps us ensure better designs and durability for all our customers. We sincerely apologize for any inconvenience caused and appreciate your patience while we resolve this. We look forward to hearing from you soon! Best regards, Madison Reed Customer Support Manager The Pixel Case Team thepixelcase.com
