Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
359 reviews
ThepixelcaseSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to The Pixel Case!As passionate Google Pixel users, we found ourselves constantly searching for cool, stylish cases that matched the innovation and elegance of our devices. Tired of the same boring options, we decided to take matters into our own hands and create a store dedicated to offering the best and most unique cases for Google Pixel phones.At The Pixel Case, our mission is to provide Pixel enthusiasts with high-quality, visually stunning cases that not only protect but also enhance the look of their devices. We believe that your phone case should be as exceptional as your phone itself.While we are not an official partner with Google, we are committed to delivering an excellent shopping experience. You can shop with confidence knowing that you can pay securely via PayPal and that our customer service is here to ensure you are completely satisfied with your purchase. If you're not happy with your product, we offer a full refund, no questions asked.Join the community of over 10,000 happy customers who have found their perfect Pixel case with us. Thank you for choosing The Pixel Case!
Thepixelcase (thepixelcase.com) has 359 customer reviews on The Fair Hearing, with an average rating of 2.5 out of 5.
Showing 159 reviews with 1 star · Clear filters
This phone case feels cheap, flimsy, and definitely not durable. Even more frustrating, the case creates a noticeable halo around the photos from the camera, which makes me question how well it actually fits my Pixel phone. It’s a shame because I could have spent the money on a trusted brand like OtterBox instead. I feel misled by the quality and fit, and now I’m frustrated that I have to buy another case.
By Emily M.
real shit do not buy this expensiv case
By Pietro N.
Shipping took much longer than expected. I requested a return/refund and have not heard anything back from the company. Do not purchase unless you are absolutely sure you want the product.
By Jossie P.
These cases peels off losing the outer color.
By Mshengu
Received my case in the mail. Very minimal packaging and the box was pretty crushed when I got it. Tried the case on and it looks nice. First time I tried to rotate the ring and it snapped right off. I want to include a picture, but it's not letting me. But the ring when you pop it up has big print on it that says made in China. Very poor quality. Go somewhere else for your case.
By Mary M.
I tried to cancel order within hours of ordering. No response beyond an automated email acknowledging the request, and you shipped anyway. Then I asked to return the item, on which you want ME to pay shipping. Again no response beyond a confirmation I've requested a return. And now you want a review.... SMH Probably heading over to my credit card company to see if I can claw back my payment.
By Paul
Wrong parts delivered. I paid for fast delivery. It took weeks to arrive. I expect to be reimbursed for the inconvenience. This is going to be posted on line. This hole experience was disaster
By David P.
Box arrived with screen protectors and without a case. Tried to contact the company through website, and have received no answer
By Abrahm S.
