I boiught two machines from The Pinball …
I bought two machines from The Pinball Company. Everything went very well.
By KV
Response from The Pinball Company· Dec 29, 2017
Thanks for the review. I hope you are enjoying the machines! Nic & Brooke
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
116 reviews
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The Pinball Company is a leading online retailer of new and used pinball machines and other gameroom items.
The Pinball Company (thepinballcompany.com) has 116 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
116 approved reviews, newest moderated first
I bought two machines from The Pinball Company. Everything went very well.
By KV
Response from The Pinball Company· Dec 29, 2017
Thanks for the review. I hope you are enjoying the machines! Nic & Brooke
Brooke and The Pinball Company are a Class Act and I could not have asked for a better buying experience. A step above Any other dealer I have ever worked with. Brooke should get a raise for her Amazing attention to detail and Quick support. Thank you all, Love the Hobbit Gold!!!
By Dave K.
Response from The Pinball Company· Apr 20, 2017
Thanks so much for the nice review. Hopefully I will have some Medieval Remakes in soon for you!
Customer service was great! Everything arrived just as planned.
By Drew
Response from The Pinball Company· Dec 29, 2017
Thanks Drew!
Well represented and shipped in a timely fashion. Would purchase from again without hesitation.
By William
Response from The Pinball Company· Dec 29, 2017
Thanks for the review William!
You were awesome to work with and definitely will be back for more fun gaming goodies from you. Your service and details of the transaction were top notch!! Thank you.again. Steve Swick, Swick Broadcasting Company, Local Radio Networks.
By Steve
Response from The Pinball Company· Apr 20, 2017
Thanks, Steve. Let us know if we can help in the future!
Smooth transaction.
By Tim
Response from The Pinball Company· Dec 29, 2017
Thanks Tim!
Great company, great customer service. They were there to answer all my calls and questions prior to the purchase. Item delivered early and in good shape. Set up was just as they described. Will be ordering additional items from them as I can expand my game room features.
By Kevin
Response from The Pinball Company· Jan 3, 2017
Thanks for taking the time to review our company. We really appreciate your business and support! Nic & Brooke
Best purchase of 2016!
By Elizabeth
Response from The Pinball Company· Jan 3, 2017
So glad you had a good experience and love your product! Nic & Brooke