Great experience
Great experience. Highly recommended.
By Joe
Response from The Pinball Company· Jul 10, 2018
Thanks Joe!
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
116 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Pinball Company is a leading online retailer of new and used pinball machines and other gameroom items.
The Pinball Company (thepinballcompany.com) has 116 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
116 approved reviews, newest moderated first
Great experience. Highly recommended.
By Joe
Response from The Pinball Company· Jul 10, 2018
Thanks Joe!
Good service by brook and good turn around time
By Richard
Response from The Pinball Company· Jul 10, 2018
Thank you Richard!
Our family has had SO MUCH FUN with our new Medieval Madness Pinball Machine. The Pinball Company did everything right from website to order to delivery. Thank You.
By Dr. J.
Response from The Pinball Company· Jun 8, 2018
Thanks for the review Dr. Jim :)
They lived up to everything they promised.
By Chris
Response from The Pinball Company· Jun 8, 2018
Thanks Chris!
I have purchased both a arcade game and a pinball machine from The Pinball Company.both arrived as advertised,while ther was a issue with delivery of the pinball machine,they stayed on top of problem until it was resolved.Great people to work with
By Roger
Response from The Pinball Company· Jun 8, 2018
Thanks for taking the time to write a review Roger!
Very easy to work with. Nic and Brooke are great and certainly know pinball. Will absolutely buy again!
By Daniel
Response from The Pinball Company· Jun 8, 2018
Thank you Daniel. We are glad to hear it!
I need help with my first machine purchased from the pinball company. I immediately got the proprietor on the line and he proceeded to call me back on facetime to answer my questions on set up. Great service after the sale.
By Danny
Response from The Pinball Company· Jun 8, 2018
Thanks for the review Danny. Let us know if you need anything.
I purchased Twilight Zone. Perfect machine and very pleased. In addition to being collector quality appearance they also rebuilt the flippers, reflowed solder, and numerous other items that really make the difference. I also own Addams Family and during a service check for that machine a very knowledgable person inspected the Twilight Zone and commented on what a nice job they did. I was hesitant to purchase online and can vouch that they sent me a top quality machine and went the extra mile - it is in amazing condition both playfield and also the electrical work underneath. Very happy with my purchase and recommend them without reservation. -Harvey Smith, Philadelphia PA
By Harvey S.
Response from The Pinball Company· Jun 8, 2018
Thanks for the review Harvey. It means a lot to us that you took the time to write this.