Great Products fast delivery little costly
I have bought several games from them and they are in wonderful shape and they shipped them fast. I paid a little more then I wanted to but in the end it was all worth it.
By Eugene
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
116 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Pinball Company is a leading online retailer of new and used pinball machines and other gameroom items.
The Pinball Company (thepinballcompany.com) has 116 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
116 approved reviews, newest moderated first
I have bought several games from them and they are in wonderful shape and they shipped them fast. I paid a little more then I wanted to but in the end it was all worth it.
By Eugene
if I be honest they will lose business
By Stephen
We had no troubles in purchasing our Big Buck World Game from The Pinball Company. They were very knowledgeable and it came in good condition without any problems.
By Laura
I have purchased both the original Wizard of Oz and the 75th anniversary Wizard of Oz and now have an order the hobbit. Everybody including myself loves playing the Wizard of Oz it is such an exhilarating game with all kinds of new features that we haven't seen in past pinballs. If you're looking for the ultimate in pinball fun look no further.
By Terry R.
I had some initial reservations about buying a game online, but my fears were unfounded. The team at the Pinball Company was great and have been fantastic to work with. I would recommend to anyone.
By Mike
Bought Tron pinball, arrived days later. Great people to deal with. Fast service. Would definitely buy from here again.
By Jeff
I purchased a used pinball machine from the Pinball company one year ago. I have spent more money repairing it than my original purchase. At first the owners were very helpful and even payed for the first service. When the pinball machine continued to breakdown the owners no longer wanted to deal with my big problem!! I would not recommend purchasing anything from this company.
By Anonymous
Response from The Pinball Company· Jan 26, 2015
I'm sorry you feel like that. We certainly care about each and every customer and pride ourselves on great customer service.
I cant say enough positive things about The Pinball Company. Very professional, delivered what they promised, even took extra care in wrapping my refurbed pin in plenty of bubble wrap for the long trek home. I cant wait to purchase another pin and even a multicade for my home rec room, and they will be the ONLY company I call!
By Corey