Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
800 reviews
The Monitoring CenterSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We Offer The Best Home Security Alarm Monitoring At The Affordable Rate Of Only $9.99 Per Month + 6 Month Free Sign Up Bonus. We Can Monitor 99.9% Of Existing Alarm Systems.The Monitoring Center was founded in 1998. We have never been bought or sold and we have built our customer base one customer at a time and pride ourselves in the delivery of personalised customer service excellence at an affordable price.We are in fact, the most affordable, dependable, full service, ULC Listed, CSAA 5 Diamond certified alarm monitoring facility across North America.The Monitoring Center executives have over 200+ years of combined experience between them within the alarm monitoring industry. Their combined experience led to The Monitoring Center being considered innovators within the security industry...we are the first company to separate the cost of alarm systems from the cost of alarm monitoring. This innovation has resulted in the delivery of wholesale monitoring prices and the most satisfied customer base in the industry.Our ServiceTMC is a full service leading provider of high quality...low cost home, business and HOA (Homeowners Association) security alarm monitoring fast approaching its' 2nd decade of servicing customers. We are a rapidly growing company currently servicing satisfied customers across Southern California and Florida.We are equipped with today's most advanced technology and are committed to customer service excellence. TMC is determined to provide you and your family/employees/residents' with the highest level of professional security monitoring at an affordable price.Our CommitmentYou can be secure in the knowledge that our Customer Service and Technical Service support teams' will be a constant when choosing The Monitoring Center for your security needs. You and your family's'/employees'/residents' security needs are our ONLY priority.We deliver affordable...dependable...full service alarm monitoring 24/7. Our Customer Service and Technical Teams are ther
The Monitoring Center (themonitoringcenter.com) has 800 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
800 approved reviews, newest moderated first
The full process went great. Adrien is a well informed, knowledgeable, very well spoken young Man. Neat and efficient. Great Job Adrien!!
By ANNA C.
Response from The Monitoring Center· Mar 10, 2022
Thank you Anna We appreciate your your positive feedback!!
Great job and professional.
By Aleks
Response from The Monitoring Center· Feb 26, 2022
Thank you!!
The service was excellent, however the set up cost and first year payment was slightly over $800.00. I found that a little high.
By ELIZABETH O.
Response from The Monitoring Center· Feb 9, 2022
Thank you Elizabeth!! We install universal equipment that any provider can monitor and you have full ownership of your equipment so that you are not trapped into a 2-5 year contract and our monitoring is affordable. I am certain you will be happy once your monitoring is deducted next year at 1/3rd the rate of our competitors. Welcome on Board!!!
Excellent service! Very helpful and the person who did the install was great
By Vanessa M.
Response from The Monitoring Center· Feb 9, 2022
Thank you Vanessa!!
Customer service is great. Switching over to TMC from my previous alarm provider was simple and seamless. Moreover, the monthly monitoring fee cannot be beat.
By JK
Response from The Monitoring Center· Feb 2, 2022
Thank you! Welcome on board!!
Excellent service. Great pricing
By ANDREA S.
Response from The Monitoring Center· Feb 2, 2022
Thankyou Andrea!! We appreciate your business!
4 stars because Android application for mobiles was not stable and no information from TMC about it provided directly to customer. Now after uninstall/install app, follow advice from TMC support, everything is working properly
By SERGEY S.
Response from The Monitoring Center· Jan 27, 2022
Thank you Sergey!! I am happy our service team was able to stabilize everything for you!! Welcome on board!!
I found Michael, the technician, to be courteous and professional who completed the changeover from my previous security system to The Monitoring Center to my satisfaction.
By YVONNE H.
Response from The Monitoring Center· Jan 27, 2022
Thank you Yvonne!!
