Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
800 reviews
The Monitoring CenterSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We Offer The Best Home Security Alarm Monitoring At The Affordable Rate Of Only $9.99 Per Month + 6 Month Free Sign Up Bonus. We Can Monitor 99.9% Of Existing Alarm Systems.The Monitoring Center was founded in 1998. We have never been bought or sold and we have built our customer base one customer at a time and pride ourselves in the delivery of personalised customer service excellence at an affordable price.We are in fact, the most affordable, dependable, full service, ULC Listed, CSAA 5 Diamond certified alarm monitoring facility across North America.The Monitoring Center executives have over 200+ years of combined experience between them within the alarm monitoring industry. Their combined experience led to The Monitoring Center being considered innovators within the security industry...we are the first company to separate the cost of alarm systems from the cost of alarm monitoring. This innovation has resulted in the delivery of wholesale monitoring prices and the most satisfied customer base in the industry.Our ServiceTMC is a full service leading provider of high quality...low cost home, business and HOA (Homeowners Association) security alarm monitoring fast approaching its' 2nd decade of servicing customers. We are a rapidly growing company currently servicing satisfied customers across Southern California and Florida.We are equipped with today's most advanced technology and are committed to customer service excellence. TMC is determined to provide you and your family/employees/residents' with the highest level of professional security monitoring at an affordable price.Our CommitmentYou can be secure in the knowledge that our Customer Service and Technical Service support teams' will be a constant when choosing The Monitoring Center for your security needs. You and your family's'/employees'/residents' security needs are our ONLY priority.We deliver affordable...dependable...full service alarm monitoring 24/7. Our Customer Service and Technical Teams are ther
The Monitoring Center (themonitoringcenter.com) has 800 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
800 approved reviews, newest moderated first
The team is excellent, price is very affordable and the services are top notch. I would recommend monitoring centre.
By Stephen
Response from The Monitoring Center· May 11, 2022
Thank you Stephen!! We appreciate your positive feedback and look forward to servicing your security needs.
We would have given you a 5 Star rated except for the installation and the follow up call to your tech. department. If you would like to know the details please call us. Thank you Barbara
By BARBARA
Response from The Monitoring Center· May 11, 2022
Thank you Barbara ...we are always happy to receive follow-up and feed-back that will assist us in servicing our customers better. I will have our Service Manager contact you for details and to find a resolution for you. Thank you again and welcome on Board!! May 11th, 2022 ... Hi Barbara, I understand our Service Manager contacted you and reviewed your options with you and we are hoping you are now satisfied with our service. Thank you once again for the opportunity to make it right!!! May 12th, 2022 ... Thank you for the upgraded rating ... much appreciated Barbara!
Tech was awesome.....He repaired our system, all o.k. now!
By KEN O.
Response from The Monitoring Center· May 11, 2022
Thank you Ken ... Welcome on Board!!
Very good service!
By STEPHANIE C.
Response from The Monitoring Center· May 11, 2022
Thank you Stephanie!!
Im very happy with my alarm system thank you very much and for Jose was very professional and did everything right made sure everything was working in order !! Thx again to the Monitoring Center!! John Colangelo
By JOHN C.
Response from The Monitoring Center· May 11, 2022
Thank you John!!
local Tech. David was the best and very informative and curtesy in performing his installation. Great Job. Made me feel comfortable.
By RON/VALERI W.
Response from The Monitoring Center· May 11, 2022
Thank you!!
Excellent service
By LAKHVIR S.
Response from The Monitoring Center· May 11, 2022
Thank you Lakhvir!!! Welcome on Board!!
Monitoring has been good. The service to repair or replace defective equipment very poor. It takes at least 3 weeks for someone to show up and then an appointment can be cancelled at the last minute and pushed back another 3 or 4 weeks. Not recommended for service just for monitoring. Apr 29th Once again the Monitoring centre has failed to deliver. Promised for Apr 29th between 8-9 rec'd call at 8:01 cancelling the appt and rescheduling until May 6th. As indicated before if you are looking for reliable repair service look elsewhere. If you just want monitoring service they are ok May 6th Finally, someone showed up. Replaced 2 smoke detectors that were 10 years old. This took about 20 minutes - cost over $250. Crazy prices for less then half an hour of work. Alarm went off Mar 20th, finally sorted May 6th.
By P K.
Response from The Monitoring Center· Apr 22, 2022
Thank you for your feedback. This is not our usual time lines, I have therefore brought your commentary to the attention of our Service Manager who will certainly investigate and if required find a remedy. Thank you again for bringing your situation to our attention and for your patronage. May 9th ... happy all is sorted!!! With TMC you purchase your parts and have full ownership and all equipment is universal with 2 year parts warranty ... not proprietary. Thank you for your patience and again, so happy all is sorted!!
