The Maker's ChestReviews of themakerschest.com

I recently purchased a Haotian 100W JPT MOPA Split Fiber Laser from Maker's Chest, and I cannot recommend them highly enough. From the initial inquiry through the complex setup of a 100W machine, their support has been the best I have ever received. Their technical responses aren't just quick; they are incredibly thorough, detailed, and genuinely educational. They don't just tell you which button to push; they explain the 'why' behind the settings, which is invaluable for any maker. A huge standout is their LaserGuide AI Chatbot. It is hands-down the best online resource I’ve used for troubleshooting and fine-tuning—it saved me hours of trial and error. If you are looking for high-end laser equipment backed by a team that actually cares about your success and knows their machines inside and out, look no further than Maker's Chest. 10/10 experience!

While shipping took some time, they were very communicative and helpful during the entire process. The filters were the exact kind we needed.

Makers chest has been amazing with communicating with me over missing hardware with my Genmitsu proverxl,

My experience with The Maker’s Chest has been excellent. There were lengthy delays in the delivery of my machine that were completely out of Maker’s Chest control. Rather than just have me wait, Alina stayed in regular contact with both the manufacturer and me regarding delivery updates. She further provided me with difficult-to-find literature so that I could make use of the waiting time in order to lessen the learning curve upon delivery of the order. Shishir even contacted me to check in and let me know that he also was actively following the order’s progress. Alina has also subsequently checked in (over two months after the delivery) to see if I have any needs. I appreciate her customer service—before, during and after the sale. As a small business owner, I prefer to do business with other small businesses that demonstrate shared values in their everyday operations. I also respect and appreciate the personal approach with which Alina engages her customers. I hope this review is helpful to other potential customers in deciding whether to offer their patronage to The Maker’s Chest.

I had a great experience with this company. They offer a wide variety of devices and laser equipment, and the team was very helpful in guiding me to choose the right product. Their support and professionalism made the process easy and stress-free. I’m really satisfied so far and currently waiting for my shipment to arrive.

Outstanding customer service!! Any questions that I had on the way they were quick to answer and got my products to me very quickly due to a short deadline! I would 100% recommend them for your laser machines!

Great prices. Fast Responses. Shishir called me shortly after placing my order which was reassuring. I wanted a Haotian Fiber laser but was skeptical of some of the online sources. I found a dealer closer to my location, but they were completely non responsive. I came across Shishir and The Maker’s Chest through the Shop app, and they responded quickly to all my questions, had great reviews and some of the best prices I could find. I thought it may be too good to be true, but the laser showed up exactly as they said. I really have nothing negative to say. I would absolutely order through Maker’s Chest again.

My nightmare all started when I ordered the formart 2 from a vendor in Indiana. I should have known when the shipping was 102$ to Hawaii. Monday morning came around and instead of waking up to a delivery date I got a new shipping bill of 600$ I almost took a 💩. After back and forth with the sales lady I decided to look somewhere else, and to my surprise the 3d company had ran my card before the new shipping prices . I was 👹👹👹 now already behind I had to play the wait game with my refund . Once it came back 5 days later I was looking everywhere and calling everyone about that machine but everyone had on back order. busy with work , a new girlfriend , a bad back, and recent Covid , and cops always looking to ticket me in my phone . I started calling since I was blindsided earlier on shipping issues . I asked to please check in machine , shipping, and eta. Makers chest was literally the last guys I called .and were the first to call back . Polite with over the phone good energy , he told me that he had found the last one of earth. I almost 💩 in joy. I held my breath when he told me the shipping and it wasn’t that bad , I ate the shipping like a champ. He literally waited in the phone for my balance to handed over by the bank and made my order , my delivery date is June 11 so I can finally get my chocolate Buisness started . I was in pure joy and offered to Venmo him dinner but declined until he makes it to Hawaii , here’s the kicker if i am successful, I’m sending Braddah to Hawaii for dinner !! Pray for me . Mahalo for the great customer Service that’s all that’s important in Buisness . Customer happiness I give the man 10/10 mahalo makers chest 🤙🏽