Monday, November 2, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
23 reviews
The Maker's ChestSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Maker's Chest is where innovation meets craftsmanship. Founded with a passion for empowering makers, creators and artisans, we specialize in providing top-of-the-line laser engravers and cutters that redefine the boundaries of precision and creativity.At The Maker's Chest, we understand that every project is a masterpiece in the making. Whether you're a seasoned professional or an aspiring hobbyist, our mission is to equip you with the tools and expertise needed to bring your creative visions to life with unparalleled precision and efficiency.Backed by years of experience and a commitment to excellence, we curate a carefully selected range of laser engravers and cutters from industry-leading brands, ensuring that you have access to the latest cutting-edge technology and innovations. From high-powered CO2 lasers to precision fiber lasers, our diverse product lineup caters to a myriad of applications, spanning woodworking, metalworking, crafting, and beyond.But our dedication to your success doesn't end with our products. At The Maker's Chest, we strive to foster a supportive and vibrant community where knowledge is shared and creativity flourishes. Whether you're seeking expert advice, troubleshooting tips, or project inspiration, our team of laser engraving enthusiasts is here to support you every step of the way.
The Maker's Chest (themakerschest.com) has 23 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
23 approved reviews, newest moderated first
Amazing company to deal with. Answered all my questions and really appreciated their recommendations for the purchase I made. Quick delivery and very well packaged as well Very highly recommended Thank you
By Robert J.
Response from The Maker's Chest· Jul 20, 2026
Thank you so much Robert. We truly appreciate your feedback - we spend a lot of time and effort to ensure our customers are fully satisfied both before AND after the sale!
This was truly the best experience I have ever had buying something online. Not only did I receive tracking information, but personal emails along the way updating me on the status. When I called in with a question, the phone was answered right away by a person who gave me awesome advice. I would definitely purchase from them again. Thank you so much for all of your great customer service and support.
By Sean N.
Response from The Maker's Chest· Jul 20, 2026
Thank you so much Sean for your valuable feedback! It means the world to us when customers like you are fully satisfied because we truly try to go "above and beyond" when it comes to serving the Maker community.
The Maker's Chest took the time to actually call me to check in, see if I had any questions, and let me know the laser I purchased was on the way. Now this is a service that you simply don't see a lot of these days. I don't think I've ever received a phone call from a company that sells equipment, and I've purchased some REALLY high-dollar equipment in the last 30 years. They will have my business forever. Looking forward to purchasing from them again. Todd Branchout Wood, Metal and Laserworks Loveland, CO
By Todd S.
Response from The Maker's Chest· Jun 21, 2026
Thank you Todd, your feedback is so important to us! We really strive to go above and beyond in our service levels, so we truly appreciate that it has made a difference.
What a pleasure to have a real human to talk to who is competent!
By Tim C.
Response from The Maker's Chest· Jun 4, 2026
Thanks Tim! It's surprising how rare it is for a phone to be picked up by a real person these days! We do pride ourselves in not just directing you to "AI" and giving our customers the opportunity to consult with real makers for advice who are not just pushing a product. Thank you for your feedback.
My experience with The Maker's Chest was top notch. From our first communication, they understood our specific engraving needs and were able to make some recommendations that we would have never though of! We ended up going with one of their engraving bundles as it was a perfect package for us and at a great price. Thanks so much to the team for their expert advice. Delivery was also super smooth and I can't recommend these guys enough.
By Allan G.
Response from The Maker's Chest· Jun 2, 2026
Thank you Allan, truly appreciate your feedback! Providing unbiased and useful advice to makers is really what we are all about. So it means a lot that it made a difference to your experience.
The experience was super. Since day one, I felt the welcoming, the sensation I was not alone. They reach out to me to ask about me, and the purpose of my buy to see how can they help me. I received a number of links that were beneficial and helpful to the small business development. I also made the mistake to buy the software when the bundle package I bought came with it, and they let me know of the double purchase to make sure It was not a mistake. They refunded the money right away. That is Honesty in a whole new level. The CEO reach out via email to also tell a little about them and introduce himself to me in a really nice video. I am extremely impressed with the attention to their customer. Keep it up... you just gained another partner for life. To whoever is looking to buy from them do not doubt it one bit. I highly recommend this company.
By javier G.
Response from The Maker's Chest· May 25, 2026
Thank you so much for your feedback Javier! We truly believe in going "above and beyond" and so it's amazing to hear you appreciate those actions.
Super fast shipping and the follow up customer service and support is amazing.
By Scott R.
Response from The Maker's Chest· May 22, 2026
Thank you for your feedback Scott! We really try our best to go above and beyond in our communication and service, so it means a lot to hear that we've made a difference.
Great communication! From beginning to end communication was extremely timely and pleasant. We are looking forward to using the new product!
By Jessica D.
Response from The Maker's Chest· Apr 11, 2026
Thank you for the valuable feedback Jessica! We truly believe in going above and beyond when it comes to serving our customers and the Maker community. Thank you for trusting us with your business.
