Shisha arrived right on time
Shisha arrived right on time
By Jared B.
Response from The Hookah Lab· Jan 2, 2026
Thank you for your feedback! We’re happy to hear your shisha arrived right on time and appreciate your support.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
358 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Established in 2019, The Hookah Lab is one of America's premier online hookah stores that offers an industry-leading selection of hookahs, hookah flavors, natural coals, and accessories. Our knowledgeable customer service crew is always ready to help and to ensure you have a pleasant shopping experience. In our hookah shop, you can find all your favorite shisha tobacco flavors and accessories for your hookah in one location.
The Hookah Lab (thehookahlab.com) has 358 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
358 approved reviews, newest moderated first
Shisha arrived right on time
By Jared B.
Response from The Hookah Lab· Jan 2, 2026
Thank you for your feedback! We’re happy to hear your shisha arrived right on time and appreciate your support.
Was delivered in a timely matter even with bad weather conditions
By Woodley B.
Response from The Hookah Lab· Jan 1, 2026
Thank you so much for sharing your experience! We’re glad to hear your order arrived in a timely manner despite the weather conditions. We truly appreciate your support and hope to serve you again soon.
Great, professional customer service
By Sonja J.
Response from The Hookah Lab· Jan 1, 2026
Hello, Thank you for the kind words and we are more than happy to assist you.
Good product
By Allen
Response from The Hookah Lab· Dec 31, 2025
Thank you! We’re glad you’re happy with the product and truly appreciate your feedback.
Some of the products I like are not in stock, so have to choose other brands. Otherwise, it's a great experience! Great products
By customer
Response from The Hookah Lab· Dec 31, 2025
Thank you for the feedback! We’re glad you had a great experience and loved the products. We appreciate your patience with out-of-stock items and hope to have your favorites restocked soon.
Fast shipping and excellent product quality.
By Kendra P.
Response from The Hookah Lab· Dec 31, 2025
Thank you so much! We’re happy to hear you loved the fast shipping and product quality. We look forward to your next order!
Love it!its Great 👍🏾
By Ous C.
Response from The Hookah Lab· Dec 31, 2025
Thank you! We’re so glad you love it 😊👍🏾
Good service and Good tobacco.
By Antoine B.
Response from The Hookah Lab· Dec 22, 2025
Thank you so much for the kind feedback! We’re glad you’re happy with both the service and the tobacco. We truly appreciate your support