Easy purchase
Easy purchase, easy tutorial. Works like a charm.
By Carl A.
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
73 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Audio Production Software - DAWs, Plugins, Virtual Instruments and more!
The FX Chain (thefxchain.com) has 73 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
73 approved reviews, newest moderated first
Easy purchase, easy tutorial. Works like a charm.
By Carl A.
I ordered a software upgrade for Reason. It was confirmed. SHortly thereafter, my transaction was cancelled; told that my transaction was flagged as fraudulent. FYI: this is the ONLY site that has ever happened on. Really, dude? So, I emailed them. They said, OK, try, again; they would let me make the purchase. When I went back in, the sale was over; went up $100. So, the next day, I decided to go for the lower upgrade, instead of paying $100 more for their screwup. Once, again, my transaction is flagged as fraudulent. I even pinged them and let them know it was me; that I was buying the lesser product on account of the prior sale get squashed. Ultimately, I was left with nothing after 2 attempts. Forget it, man. I'll buy it soewhere else. Just sayin...
By David
Response from The FX Chain· Jun 4, 2020
Thank you for taking the time to write this review. We're sorry your experience wasn't a positive one. We do have a fraud protection system in place to cut down on fraudulent orders that do happen from time to time. It appears that your orders were incorrectly flagged. This is an unusual circumstance that shouldn't happen and we are taking measures to stop it from happening again. To make up for your poor experience we will be sending you a discount code by email for an additional percentage off any order with no limitations.
Nice and quick, everything legit.
By Butler
Response from The FX Chain· Jun 1, 2020
Thank you for your review. We appreciate your business!
good price. fast delivery of serial #.
By Greg
Response from The FX Chain· May 30, 2020
Thanks for the review Greg! Hope to see you again. Let us know if you need anything.
Top notch service. You guys provide one of the most quick & easy online services bar none. You have great product at even greater prices. Love doing business with you and will continue to do so.
By 3L0H33M
great!!!!!!!
By Salva L.
All ok, fast and correct.........
By ismael M.
Could not down load the file on my computer
By Joshua Pereira please H.
Response from The FX Chain· Apr 20, 2020
Joshua, We're sorry you were not able to download the installer for your plugin. It was delivered by email right after purchase. It’s possible that it may have ended up in your spam folder. We will be contacting you by email to help you get your plugin downloaded and working. The FX Chain