Great Customer Service
I was having a problem ordering on line, and the team was so helpful when I called. Received everything and love it all.
By Joyce B.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
368 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The French Farm has searched the European continent to bring you the finest in imported gourmet foods, and kitchen and dining decor.
The French Farm (thefrenchfarm.com) has 368 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
368 approved reviews, newest moderated first
I was having a problem ordering on line, and the team was so helpful when I called. Received everything and love it all.
By Joyce B.
Very happy with the product !
By calin
Customer service was excellent. The wrong item was initially sent, but French Farm immediately corrected the problem.
By Christie D.
Really good products. The pistachio paste it’s delish!
By Alana E.
I didn’t get the correct towels I ordered!
By Carolyn B.
I ordered my favorite jams from this company. They were delivered intact but one was missing from the delivery. I emailed them and they were able to send the missing jam right away. Great customer service and responsiveness !!!
By Caro M.
Response from The French Farm· Jan 20, 2023
Good afternoon Caro, we are pleased that you were happy with your order and appreciate your review. We look forward to working with you in supplying your favorites for many years to come!
So quick! The silverware is beautiful ! I will shop here again my experience was wonderful
By Cheryl G.
Response from The French Farm· Jan 20, 2023
Good afternoon Cheryl, we are happy that you love our Everyday Ivory Flatware Set by Jean Dubost, thank you for choosing to shop with us.
Unique products, fast shipping, and very helpful customer service.
By Kevin K.
Response from The French Farm· Jan 20, 2023
Good afternoon Kevin,we hope to continue offering the best customer service possible, thank you so much for your review.