Great customer service!
Great customer service!
By Andy F.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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565 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Freeze Pipe is a small American-owned online smoke shop that makes a unique line of freezable bongs, bubblers, pipes and more. These thick glass pieces all feature various combinations of glycerin coils, which work to cool smoke down by over 300 degrees.
thefreezepipe.com (thefreezepipe.com) has 565 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
565 approved reviews, newest moderated first
Great customer service!
By Andy F.
The products are as great as advertised. There was an issue with one of my items missing when shipped. However, the companies responded with great customer service and that why they are 5 stars.
By William P.
The only reason I'm giving this review for stars is because they were delays in shipping. Other than that product is perfect and my son is very pleased with it. This is my second order from them and everything we have ordered for him has been well loved
By Kirsten P.
Took a while to get but it's a great bong
By Nate
Great product.
By Ron
Took forever to receive my item and order did not include the free cold stone that was supposed to come with it. I emailed the customer service and they ghosted me. Very poor customer service
By Brad
Product delivered passed expected dated. This is understandable.
By Loot D.
Greatest Hits!
By john C.