thefreezepipe.comReviews of thefreezepipe.com

I can appreciate from the personal testimonies Ive read here and other sources, this product works for some. They report the cooling works and softens the hit. No throat issues, no comparison to water bongs having a smoother hit...just happy customers. This is not my experience. I bought the OG freeze pipe/bowl as a gift n then the DNA (best, newest, coldest bowl they have) for myself. At 1st I liked it. Over repeated, daily use, the hits felt dryer and harsher. I started coughing so hard I'd piss my pants. It wasn't that dirty but I cleaned it thoroughly. Came out looking brand new...used it that night-same coughing fits, woke up w a sore throat n cough. I knew I wasn't sick, my throat was raw from using that pipe. I dont think the condensation it creates w the smoke is good for you. I feel like I got a bacterial infection. But one thing I do know is Ill be using my regular bowl until I get a water bong n if I miss the slight cooling, Ill throw some ice in it. However, Ive heard warm water rules across the board.

Dont trust freezepipe or shipstation both will rob you im disabled Iraq Combat Veteran they have had time opportunities to fix this instead I got no product and no refund they dont care should be closed down

If I could give zero stars I would. Do not buy from this company. I bought a water bong with all the bells and whistles on Feb 2026 and gave it as a gift to a friend in April 2026. I paid to have the color pink. With in a few weeks the color was gone. It was just dye in the liquid not made into the glass. The last week July 2026 the liquid started to leak out of the freeze part. I reached out to the company and told them that there is a defect in the pipe and I believe this defect will happen again and wanted a refund. They said their policy is once used they can not give a refund. I paid 237.00 dollar for this throw away bong for a gift. They do not list there return policies on the website nor on the invoice or packaging. They state on their website that this high end glass that it is made out of will last years. Well it lasted 3 months. Horrible company, horrible response. Everyone check the stopper that holds the liquid it does not seal and will leak.

Does not compare favorably to any water-based bong. A dry puff hurts my throat and I have a terrible sore throat the day after. A cheap bong gave a mich better experience. Too bad I can't return it.

Poorly designed product with questionable customer support. The new DNA pipe is a great idea and quite stable with balancing feet and a flat bowl bottom, but when paired with the included coozy it is extremely unstable on any flat surface making it prone to rolling and dumping bowl contents. Their customer support is unresponsive, and they don't guarantee the product once it leaves their facility.

I really think this is just a gimmick to sell disposable glass pieces. The one hitter I bought is not worth the money even though it came with an mediocre case. I was thinking if I liked it, I'd buy one of "limited edition" bowls. But I don't and I won't.

Didn’t cool the smoke at all burned my throat and I got sick because of it and it won’t refund my order

The bowl falls out and sets fires. Simple screw-in threads people! The koozie covers the "stabilizer legs". So the pipe rolls over, the bowl falls out and sets fires. Seriously?! Extremely disappointed in this $95 rip-off pipe. Shame on you.