Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
184 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
In 2001, brothers Eric, Richard and Garrett Browning took their love of fabric, their experience in the industry, and their business acumen to create a new store that would elevate the selection and level of service available in the St. Louis area. They knew what customers were asking for great access to products, and customer service built just for me.
The Fabric Co. (thefabricco.com) has 184 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
184 approved reviews, newest moderated first
I ordered this beautiful fabric on line as it was unavailable locally. The order was easily placed, took longer than I expected to get here. Perhaps crossing the border held things up, but I have not had this happen before. The fabric arrived well wrapped and in good condition .
By Susan A.
Response from The Fabric Co.· Dec 9, 2014
Thanks for the review Susan! It is a coin flip on how fast customs clears the shipments :)
This site is very nice..Quality products and timely arrival of product ordered. Hard to find quality products now days!
By Deborah L.
Response from The Fabric Co.· Dec 9, 2014
Happy Holidays Deborah! Thanks for the review.
I found that the service was 5 stars all the way. When I learned that the wallpaper I had ordered was not exactly what I needed for my project Tisha helped me get mine returned, found me what I needed, and refunded the balance I had left over. Her communication was very impressive and extremely professional. I would recommend them to anyone looking for wallpaper.
By greg B.
Response from The Fabric Co.· Dec 9, 2014
Thanks Greg!
The Fabric Co. offered the best price yard yard, free shipping and quick delivery. With my order I received a hand-written note thanking me for my order- don't see that kind of service anymore.....Thanks for the great customer service--I will order all my fabric through this company from now on!!
By Mary P.
Response from The Fabric Co.· Dec 9, 2014
THANK YOU! :)
I would highly recommend The Fabric Co. They provided superior customer service and delivered out wallpaper in a very timely manner. Their prices were also the best on the web.
By Debra S.
Response from The Fabric Co.· Dec 9, 2014
Thanks for the kind words Debra!
I was looking for a store that sold wallpaper and The Fabric Co. meant all of my needs. The selection was fantastic as well as the timely manner in which I received my order. I couldn't be happier with my wallpaper, it's absolutely beautiful. I would definitely recommend this company to anyone. You won't be disappointed!!!
By Melinda S.
Not only was my order delivered with a hand-written thank-you note, but when I needed to order more on short notice, I called and was greeted with a live person and great customer service even on a Sunday! Very rare these days to get exactly what I wanted with excellent support. I would recommend The Fabric Co. to everyone.
By B D from N.
I am from Australia and I was very impressed with this company. I really appreciated the quick response from the several emails I sent them. They were most helpful with my queries. The shipment was also quick and I received my order in just over 2 weeks!! There were not a lot of places in America that delivered to Australia and also had PayPal so this was also an advantage. Their prices were also better than any of the other sites I went into. Thankyou Fabric Co., for being friendly and co-operative.
By Christine P.
