Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
184 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
In 2001, brothers Eric, Richard and Garrett Browning took their love of fabric, their experience in the industry, and their business acumen to create a new store that would elevate the selection and level of service available in the St. Louis area. They knew what customers were asking for great access to products, and customer service built just for me.
The Fabric Co. (thefabricco.com) has 184 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 14 reviews with 4 stars · Clear filters
Ordered a fabric sample for drapes. It only took a few days to get here. The color did not quite match the onscreen display, which is understandable, and it's what samples are for. I won't be using this particular fabric, but I will keep this retailer in mind.
By Marcia
Response from The Fabric Co.· Oct 12, 2015
Hi Marcia, Thanks for the review! Anything else down the road let us know. Best, Jim
I have been ordering from The Fabric Co. for several years, hundreds of yards of fabric. The owner are the best, they really know how to provide customer service, they are honest, trustworthy and very helpful.
By Kirk R.
I have ordered from this company about 3 or 4 times. This is the only place that I can find a particular type of wallpaper. The company is great, the products are great and the customer service is great. My only problem is that when they do have promotions, it is never any products that I am interested in. I have asked for discounts and I was given 5% off. I would have given them 5 stars but 5% off of $150 is not really much of a savings. Other than that, everything is great.
By Mz. D.
I was pleased with the color of the fabric. Matched perfectly for my project. The only issue I had was with the shipping. Packaging was not substantial enough so one end of it was torn allowing a small part of the fabric to be soiled otherwise everything else was fine.
By peggy W.
The photograph online depicts the wallpaper I choose to be a drastically darker version of what actually arrived. No problems with time or shipping - just an inaccurate portrayal of the product.
By Melissa B.
They were cheaper than Sherwin Williams by $20, however the border I ordered was dented. When I got the border up, it straightened out and I'm very satisfied with my purchase.
By Kayla N.
Response from The Fabric Co.· Feb 17, 2015
Hi Kayla, Thanks for the review! Sorry the postal service banged it up. Glad it worked out
i would order from them again
By Jayne M.
Response from The Fabric Co.· Feb 17, 2015
Thanks for the review Jayne!
Love your website and selection. I also found your prices to be very good! Only drawback was I felt like I paid a lot in shipping for just 1 yard of fabric, especially when it took a week to arrive. I live in a city with a UPS hub...package should have arrived in a day or two for the price.
By Elaine M.
