Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
317 reviews
The Custom PackagingSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Custom Packaging provides best solutions for every packaging needs, we are professional with the brainpower, technology and expertise that you need.
The Custom Packaging (thecustompackaging.com) has 317 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
317 approved reviews, newest moderated first
Maria was so patient and helpful the entire process was so easy and the boxes turned out better than I imagined ! I will order from them every time.
By m S.
Response from The Custom Packaging· Mar 25, 2021
Thank you for the feedback. We always strive to make our customers happy with our services. We look forward to working with you again.
Steve Smith was extremely helpful and responsive. I rarely had to wait more than 30 minutes to hear back from him. Thank you!
By David S.
Response from The Custom Packaging· Mar 24, 2021
Thank you David for the feedback. We always strive to make our customers happy with our services. We look forward to working with you again.
Brian was with us every step of the way. His attention to detail and care he took in making the product the way we wanted spoke volumes. Words cannot express how excited we are to launch our product with quality assurance. Highly recommend this company for all your packaging needs. Might I add seamless and quick shipment of product was much appreciated. All in all a wonderful experience and we will be looking forward to doing business with Custom Packaging in the future.
By Jenneka/Bee O.
Response from The Custom Packaging· Mar 8, 2021
Thank you for the feedback. We always strive to make our customers happy with our services. We look forward to working with you again.
Sean was very kind and helpful with me. His response to my quote request was fast and accurate
By hector A.
Response from The Custom Packaging· Mar 8, 2021
Thank you for the feedback. We always strive to make our customers happy with our services. We look forward to working with you again.
Such great people to work with! There was a lot of back and forth on getting my graphics just right and they definitely delivered! They made sure everything is perfect--I will be going through them for all of my packaging!
By Kimberly S.
Response from The Custom Packaging· Mar 3, 2021
Thank you for the feedback. We always strive to make our customers happy with our services. We look forward to working with you again.
I always order from “The custom Packaging” for all of my custom tuck-in or two-piece boxes. Great Quality and looks amazing as well! I have to give my thanks to Steve, great communication.
By Christian
Response from The Custom Packaging· Mar 2, 2021
Thank you Christian for the feedback. We always strive to make our customers happy with our services. We look forward to working with you again.
Paul Smith was very helpful and communicative with me. I appreciate him being very patient with me and helping me through the entire process. The boxes turned out exactly as I had hoped! I'm very happy with the product and the customer service.
By Morgan
Response from The Custom Packaging· Mar 1, 2021
Thank you Morgan for the feedback. We are happy to know that you like boxes. We always strive to make our customers happy with our services. We look forward to working with you again.
This company is hands down the best! I seriously went through about 15 different packaging companies for my custom boxes. Every box was checked customer service, the price, the shipping, the quality, the options. Literally everything, this company has. I was assisted throughout the entire process from Chris Young. He has exceptional dedication to making your vision come true! He worked with me every step of the way and even after delivery. I will 100% be returning to order more products in the future! Chris Young has the best customer service I have seen in a very long time. I would 100% recommend this company!
By Kamisha C.
Response from The Custom Packaging· Feb 23, 2021
Thank you Kamisha for the feedback. We always strive to make our customers happy with our services. We look forward to working with you again.
