Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
454 reviews
The Company StoreSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For over 114 years, The Company Store has set the standard for premium bedding, bath essentials, and home décor. Built on a legacy of craftsmanship and the finest materials, our products blend timeless design with everyday comfort. From luxurious sheets and cozy comforters to curated home accents, every piece is thoughtfully crafted to create spaces that feel as good as they look—delivering lasting quality for generations. Explore more at TheCompanyStore.com.
The Company Store (thecompanystore.com) has 454 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
454 approved reviews, newest moderated first
Great selection and fast delivery. Just what I wanted.
By Lynn St M.
Response from The Company Store· Dec 30, 2025
Hi. Thank you for your feedback! We’re delighted to hear that you found exactly what you were looking for and that your order arrived quickly. We truly appreciate your support of The Company Store.
Received order in an appropriate time frame and love the products. Thanks
By Anna
Response from The Company Store· Dec 30, 2025
Hi. Thank you for sharing your experience! We’re glad to hear your order arrived promptly and that you love the products. We truly appreciate your support of The Company Store.
The cover to the pillow arrived much earlier than expected, and It is beautiful. However, given that one has to buy the pillow itself separately, it is really expensive.
By Janet
Response from The Company Store· Dec 30, 2025
Hi. Thank you for sharing your feedback. We’re glad to hear that your pillow cover arrived sooner than expected and that you find it beautiful. We understand that purchasing the pillow separately can feel costly, and we truly appreciate your honest comments, as they help us continue to evaluate and improve our product offerings. If you need any additional assistance, please do not hesitate to contact us at 1-800-323-8000, or you may email us at [email protected]. Please note, we recommend contacting us via phone for immediate assistance. Your satisfaction is important to us.
Have several quilts, from several different years, from The Company Store and am so happy with each and every one of them! The quality, size, and durability of each is superb! Same for the towels and rugs. GREAT COMPANY.
By Holly
Response from The Company Store· Dec 30, 2025
Hi. Thank you so much for your wonderful feedback! We’re thrilled to hear that your quilts, towels, and rugs from The Company Store have consistently met your expectations in quality, size, and durability over the years. Your continued support means so much to us, and we’re honored to provide products that bring you lasting satisfaction.
I’ve loved The Company Store sheets for years. The sateen sheets are so soft.
By Janice Dollar C.
Response from The Company Store· Dec 30, 2025
Hi. Thank you for your kind words and for being a loyal customer! We’re thrilled to hear that you’ve enjoyed our sheets over the years and that the sateen sheets feel so soft. Your support of The Company Store means a great deal to us.
I love my new comforter, its incredibly warm! It has exceeded my expectations and it makes me wish that I bought it earlier.
By Diana B.
Response from The Company Store· Dec 30, 2025
Hi. Thank you for sharing your feedback! We’re delighted to hear that your new comforter is keeping you so warm and that it has exceeded your expectations. We’re thrilled it’s making such a cozy difference, and we truly appreciate your support of The Company Store.
Love these sheets. Will be ordering more in other colors. Washing the ones I just received and I can’t wait to put them on.
By Nina R.
Response from The Company Store· Dec 17, 2025
Hi. We’re thrilled to hear that you love your sheets! It’s wonderful to know you’re excited to wash and use them, and we’re delighted that you plan to order more in other colors. Thank you for sharing your enthusiasm—we can’t wait for you to enjoy your new additions!
my order was originally ordered on 11/25/25, not as my invoice states, 12/11. I have had several communications about this order, the last one probably being 12/11 since the pillows appeared on my doorstep today !! YAY ! The first delivery date I received was 12/16, OK in time for Christmas ! The second communication said 02/15/2026. I said that I was very disappointed, that I had ordered in November hoping for Christmas receipt. And MAGIC ! they appeared on my doorstep this morning! Something fishy going on with communication, and I DON'T mean mine !! P.S. I don't order queen size which I have before...they are too big for the bed even though the bed is queen.
By Linda B.
Response from The Company Store· Dec 17, 2025
Hi. Thank you for taking the time to share your experience with us. We sincerely apologize for any confusion and inconvenience regarding your order, and we completely understand how frustrating inconsistent communications can be. Typically, we allow our warehouse 1–2 business days to fulfill orders, but during the holiday season, our volume is much higher, which can sometimes result in longer processing and shipping times. We truly appreciate your patience as our team works as quickly as possible to fulfill and deliver orders, and we’re glad to hear your pillows have arrived safely. Thank you for sharing your feedback, as it helps us continue improving our communication and shipping processes. If you need any additional assistance, please do not hesitate to contact us at 1-800-323-8000, or you may email us at [email protected]. Please note, we recommend contacting us via phone for immediate assistance. Your satisfaction is important to us.
